Assistant Director of Human Resources

Responsibilities

• Assist with and supervise all aspects of Human Resources, including recruitment, benefits, training, associate relations, coaching & counseling, safety & Worker’s Compensation, and risk prevention and legal compliance.
• Supervise and train hourly and management Human Resources team members.
• Provide counsel to the Director of HR in all areas of Omni policy, culture, and leadership.
• Implement and facilitate training and development programs.
• Recommend new programs based on need.
• Conduct investigations and assist the Director of HR and senior leadership in making employment status decisions.
• Aid in the creation of responses to employment litigation from Federal and State offices.
• Coach department heads and leaders to provide guidance and advice at all levels of the hotel on associate relations issues.
• Ensure the leadership team upholds Omni culture and complies with the law.
• Conduct Union Prevention training and ensure the Union Avoidance plan is administered according to Omni standards.
• Aid in the development and maintenance of an active “Succession Plan” for all departments of the hotel.
• Ensure all Omni Benefits programs are implemented according to standards.
• Fulfill all responsibilities of the Director of HR in their absence, communicating effectively with property leadership as necessary.
• Ensure on-boarding of new associates is implemented according to Omni standards.
• Ensure employee terminations are implemented according to Omni standards.
• Maintain legal compliance at all times.
• Ensure the team is up-to-date with evolving legislation and compliance.
• Maintain all Associate Service Center (HR) Standard Operating Procedures.
• Ensure the Associate Services (HR) complies with Internal Audit requirements.
• Ensure the department meets the standards of the HR Assessment.
• Implement the Hotel's associate feedback programs.
• Implement the Associate Engagement survey and assist the hotel in creating substantial action plans that move the Hotel forward.
• Ensure all Omni Training Programs are implemented successfully.
• Ensure the hotel complies with all training required by law (e.g., TIPS, Food Handler, Sexual Harassment).
• Ensure the associate files are maintained in a neat and organized manner.
• Plan and execute exciting, fun, and interesting associate events at least quarterly.
• Implement Omni’s recognition programs.
• Ensure the Omni Service Champion culture is celebrated.
• Implement the Hotel’s wage and salary adjustment programs ensuring accurate market data to drive compensation programs.
• Implement the performance appraisal and salary increase programs according to Omni standards.
• Establish aggressive and effective recruiting and employment function to include job fairs in and around the community, colleges, universities, etc.
• Utilize monthly forecasting tool to ensure all departmental manpower needs are met.
• Consistently work to define Omni culture and 4 pillar philosophy on the property.
• Reflect and adapt to varying situations based on adherence to Omni culture and Standard Operating Procedures.
• Develop a consistent and lively associate communications network within the hotel, via bulletin boards (electronic or otherwise), department communication boards, posters, and flyers.
• Ensure clear and accurate documentation of all associate issues, on a timely basis following counseling and disciplinary procedures.
• Ensure legal liability of the company is protected at all times.
• Monitor departmental expense in compliance with check-book accounting process.
• Work closely to ensure associate relations and recruitment/advertising expenses are in line with monthly budget.
• Participate in yearly budgeting process, forecasting expenditures for associate relations with DHR.
• Fulfill reasonable requests of management as directed by DHR, GM, or Managing Director.
• Conduct stay interviews & exit interviews for all terminating associates and ensure final clearance and pay check distribution.

Qualifications

• At least 5 years of experience in Human Resources.
• Minimum of 3 years experience in a Human Resources leadership role.
• Significant associate relations experience at a decision-making level, including experience conducting investigations, managing the coaching and counseling, and handling grievances.
• Solid experience in employee relations, benefits, training, safety, liability avoidance, and compliance.
• Bachelor's Degree.
• Outstanding verbal and written communication skills, ability to coach, counsel, advise, mentor, and motivate associates and managers at all levels.
• PREFERRED: Bilingual (English / Spanish).
• Hotel/Resort experience strongly preferred.
• HR Certification preferred (SHRM/HRCI, etc.).
• Large hotel / resort experience preferred.
• Hotel Operations management experience preferred.

Benefits

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is The Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.