ASSISTANT DIRECTOR OF HUMAN RESOURCES
National Legal Aid & Defender Association · Austin, TX · 4 wk ago
Human Resources$70k–$95k/yrFull-time
Responsibilities
- Supervise and train Human Resources staff.
- Provide counsel to the Director of Human Resources in all areas of policy, culture, and leadership.
- Implement training and development programs. Recommend new programs based on need.
- Conduct investigations and assist the Director and management in making employment status decisions.
- Aid the Director in creating responses to employee complaints, grievances and discipline, and litigation from Federal and State offices.
- Communicate effectively with management in the Director's absence.
- Guide and advise Branch and Team Managers on employee relations issues. Ensure management upholds TRLA culture and complies with the law.
- Ensure TRLA Benefits programs are implemented accordingly.
- Handle all workers’ compensation claims and related reports.
- Onboard new staff.
- Terminate employees according to company policy.
- Maintain legal compliance. Ensure team is up-to-date with evolving legislation and compliance.
- File documents related to FMLA, worker’s compensation, and unemployment claims.
- Assist in TRLA compliance with ERISA, COBRA, HIPAA, OSHA, Worker's Compensation, FMLA, ADA, Pensions, 401(k), 125 plan, and other related policies.
- Manage non-TRLA loan repayment requirements and opportunities.
- Evaluate department performance; effect changes as needed to improve services, simplify workflow, and assure compliance with regulatory requirements, programs, and initiatives.
- Follow LSC requirements and procedures.
- Execute TRLA’s Training Programs successfully.
- Ensure TRLA complies with all training required by law and grantors (ex: Sexual Harassment, Diversity, and Inclusion).
- Maintain employee files in an organized manner.
- Administer TRLA’s pay scale.
- Create a consistent and lively employee communications network within TRLA via SharePoint, department communication boards, posters, and flyers.
- Document all employee issues on a timely basis, following counseling and disciplinary procedures.
- Manage annual benefits open enrollment process, including working with vendors during the renewal period and preparing recommendations to management.
- Develop and execute change management and communication strategies to ensure all employees are fully informed of benefit plan changes. Improve employee understanding and promote awareness and utilization of various services offered.
- Manage vendor relationships to ensure optimal systems, execution, and compliance.
- Oversee the record retention process for terminated personnel files.
- Perform other duties as assigned by the Director of Human Resources.
- Bachelor's Degree Required.
- At least 4 years of experience in Human Resources.
- Minimum of 2 years experience in Human Resources leadership role.
- Significant employee relations experience at a decision-making level, including experience conducting investigations, managing, coaching, counseling, and handling grievances.
- Solid experience in employee relations, benefits, training, safety, liability avoidance, and compliance.
- Comprehensive Benefits management experience, including plan design, procurement, and implementation.
- Outstanding verbal and written communication skills, ability to coach, counsel, advise, mentor, and motivate employees and managers at all levels.
- Bilingual in English/Spanish preferred.
- Self-starter with the ability to work independently.
- Knowledge of state/federal labor law preferred.
- Ability to travel to TRLA office locations.
- Strong analytical skills and excellent judgment in problem-solving and decision making.
- Strong ability to plan, organize, and prioritize work under pressure to meet tight deadlines.