Assistant Director of Housekeeping

About the role

The Assistant Director of Housekeeping oversees daily operations for the housekeeping department, organizes shifts, ensures room inspections, assists with payroll, attends meetings, and oversees laundry staff.

Responsibilities

• Oversee daily operations for the housekeeping department
• Organize both morning and evening shifts and ensure both teams are set for their day to day activities
• Ensure daily room inspections are completed and follow up is completed with room attendants and supervisors
• Aid with scheduling and training of housekeeping team
• Walk all public areas to ensure areas are clean and up to 5 star standards
• Assist with payroll which include time edit and to ensure all paperwork is completed in a timely manner
• Attend daily and weekly manager meetings as well as pre-conference meetings
• Oversee laundry staff to also ensure day to day operations are set up daily
• Ordering and processing of all housekeeping PO’s and ensure all inventories are up to par levels

Qualifications

• Previous experience of one year a plus
• College graduate or equivalent experience is preferred
• Able to communicate in English well both verbally and written
• Able to communicate in either Spanish or French Creole is preferred
• Reading and counting is essential
• Computer efficient in both Excel and Word is preferred
• Requires basic knowledge of Housekeeping, approximately five years of hotel housekeeping experience, and at least two years in a leadership role
• Experience working in a four or five star luxury environment is preferred
• Must be able to coach, counsel and develop employees through basic skill
• Must be able to motivate by example either on the production floor or, in a classroom environment
• Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot or challenging work environment

Additional Information

Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

• Respect
• Excellence
• Belonging
• Empowerment
• Integrity

Additional Information - Employee Benefits

Our Values: Respect, Excellence, Belonging, Empowerment, Integrity

Additional Information - Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Pay

$90,000.00 to $100,000.00 annually

Schedule

N/A