Assistant Director of Food and Beverage

About the role

Why the NoMo SoHo? Under new ownership and slated for renovation in 2027, this is a fantastic opportunity to support a new course for NoMo SoHo. Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room boutique hotel located in the heart of Manhattan’s SoHo neighborhood.

Responsibilities

• Support the Director of Food & Beverage in developing and executing departmental strategies to maximize guest satisfaction, revenue growth, and profitability.
• Ensure consistent execution of brand standards, service expectations, and operational procedures across all outlets.
• Monitor guest feedback and satisfaction metrics and implement corrective actions as needed.
• Conduct regular inspections to ensure exceptional standards of cleanliness, presentation, and service delivery.
• Provide direct leadership and management of the Banquets Department, including banquet captains, banquet servers, bartenders, setup staff, and event support personnel.
• Review banquet event orders (BEOs) and ensure flawless execution of meetings, conferences, weddings, and social events.
• Partner with Sales, Catering, Culinary, and Operations teams to ensure successful event planning and execution.
• Lead pre-event meetings, service briefings, and post-event evaluations.
• Manage banquet staffing, scheduling, labor productivity, and service standards.
• Ensure all banquet functions are executed in accordance with hotel standards and guest expectations.
• Maintain compliance with brand standards, company policies, and local health department requirements.
• Participate in internal audits, inspections, and quality assurance initiatives.

Qualifications

• Bachelor’s degree in hospitality management, Business Administration, or related field preferred.
• Minimum of 4-6 years of progressive Food & Beverage leadership experience within a hotel, resort, conference center, or upscale hospitality environment.
• Previous banquet management experience required.
• Experience overseeing multiple Food & Beverage outlets preferred.
• Luxury, lifestyle, or full-service hotel experience preferred.
• Strong knowledge of restaurant, bar, banquet, catering, and hotel Food & Beverage operations.
• Demonstrated leadership and team development skills.
• Strong financial acumen, including budgeting, forecasting, labor management, and cost controls.
• Excellent communication, organizational, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with hotel management systems, POS systems, and Microsoft Office applications.

Skills

• Food & Beverage Operations

Benefits

As an Associate at Crescent Hotels & Resorts, you will enjoy:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members.

Pay

The anticipated compensation range for this position is $90,000 - 100,000 per year, depending on factors such as experience, education, and work location.

Schedule

This position requires flexibility to work various shifts, including evenings, weekends, holidays, and special events.