Assistant Director of Financial Aid

Responsibilities

• Determine financial aid eligibility and award students aid in accordance with federal, state, and institutional policies and regulations
• Counsel students and parents on all aspects of aid programs and financing options
• Attend/host workshops and open house events for prospective and accepted students
• Provide front desk coverage, as needed, including initial intake to student requesting services/information.
• Assist the Director in the development of policies and procedures, application forms, brochures, award letters, and accompanying materials. Assist with creative projects (Ex: Financial Aid videos).
• Performing FA-MCNY website updates; ensuring they are compliant with current and changing federal legislative and regulatory guidelines
• Assist with training and supervision of support staff to ensure office’s high student service standards.
• Serve as a backup for systems integration process (Powercampus and Powerfaids)
• Serve as a backup manager for Federal Work-Study Program
• Processing and reconciling NYS Grants (TAP/APTS)
• Processing and reconciling Veterans Awards
• Testing and implementing technologies to support and enhance office
• Serve as a liaison for inter-departmental projects
• Other duties and projects as required

Qualifications/Requirements

• Bachelor's degree required (Master’s degree preferred)
• At least 3 years’ experience working with federal financial aid programs and regulations
• Excellent communication, organizational, and interpersonal skills
• Ability to work independently as well as part of a diverse dynamic team of professionals
• Ability to meet deadlines
• Weekend and evening hours required
• Proficient in Microsoft Office Suite
• Knowledge of PowerFAIDS preferred