Assistant Director of Clinical Services

This is a working leadership role. You keep a caseload and help run our center. If you’re a BCBA who wants to shape how a program runs and coach the people delivering it, without stepping away from clinical work, this role is built for you.

About the role

As Assistant Director of Clinical Insurance Services, you sit on the regional leadership team and support the Director in running the Insurance-based service line. You carry an individual caseload in the range of 90 to 100 billable hours a month and hold contract fulfillment above 90 percent. You lead by running behavior skills training with RBTs and BCBAs, conducting periodic service reviews, monitoring metrics, resolving conflict, and keeping the region aligned to fidelity and policy. When the team or a family has a question, you provide clear answers.

Responsibilities

• Manage an individual caseload, targeting 90 to 100 billable hours a month with contract fulfillment above 90 percent
• Supervise and develop service-line behavior technicians, BCBAs, and clinical support staff
• Conduct behavior skills training (BST), periodic service reviews, and metric monitoring across your region
• Resolve internal and external conflicts before small problems escalate
• Build and maintain region-wide retention and reinforcement systems
• Lead monthly department meetings (BTs, CSS’, and all-BCBA)
• Ensure fidelity and policy adherence, with clear plans and timelines to close gaps
• Support families by meeting with center staff under your supervising BCBAs and developing program documents and templates

Requirements

• BCBA certification
• Master’s Degree in Applied Behavior Analysis (ABA)
• Experience leading or supervising in an ABA or center-based clinical setting
• Ability to lead a team fairly while maintaining high standards
• Strong writing, organization, and clinical judgment skills
• Active QBS (Safety-Care) Trainer certification, or willingness to earn and maintain it (this role leads trainings at least twice a year)
• Firm commitment to the BACB ethics code, HIPAA, and client confidentiality

Pay

Salary range: $85,000 to $92,000 per year

Benefits

• Medical, dental, and vision insurance
• Paid time off (PTO)
• 401(k) with matching
• Retirement benefits
• Wellness resources
• Reimbursement for LBA and CEU
• Free access to a CEU library
• Life insurance
• Employee Assistance Program
• Opportunities for advancement and professional development

Schedule

Consistent Monday through Friday schedules with full-time daytime hours, plus options for working with in-home clients and social groups in the evenings.

Additional Information

The role is physically demanding. You’ll lift up to 50 pounds, work on the floor, and maintain various postures for extended periods. You’ll work with children who exhibit challenging behavior, which may require blocking, redirecting, or safely holding a client during aggressive episodes using trained techniques.

At Connections, we create an environment where every employee is valued and supported to make meaningful change in our clients’ lives. Our employees benefit from extensive initial training for RBTs (100+ hours), an in-house practicum curriculum for BCBA/BCaBA students, ongoing support for new BCBAs, ACE (CEU) events, and opportunities for professional growth.