Assistant Director Learning Services, Office of Innovation

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country.” UC's momentum includes anchoring the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country, an academic health system, and membership in the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio.

About the role

Enable and deliver a broad range of high-quality value-added CID Learning Lab experiences for Cincinnati Innovation District Partners and Allies.

Responsibilities

• Own logistics and coordination with CID Partners to create an effortless on-ramp to Learning Lab experiences.
• Assist with the design and facilitation of immersive learning experiences for CID Partners and Allies, including workshops, retreats, sprints, and studios.
• Help build the Learning Lab opportunity pipeline through client outreach to match needs and learning opportunities.
• Engage in enrichment experiences to broaden skill set and role model a learning culture for the CID Partners and Allies.
• Lead project management of learning experiences, including securing support resources (e.g., coordinating with external experts, operations, etc.), to ensure consistent delivery of high-quality experiences that exceed partner expectations.
• Drive collaboration, engagement, and accountability to align solutions for client learning needs that are achieved on schedule, on budget, and meet/exceed expectations.
• Foster relationships with leading UC faculty and staff as subject matter experts and content providers for learning experiences.
• Create and prototype new immersive learning experiences based on trends, opportunities, and needs identified.
• Track and report the value of experiences through qualitative and quantitative assessments.
• Provide support for the Learning Lab team to deliver event logistics and post-experience wrap-up, including retrospective reflection and expense reporting.
• Advise leadership on issues, opportunities, and best practices associated with client relationship management and make recommendations for improvements.
• Support Learning Lab leadership on tasks related to their responsibilities.
• Manage co-op/intern students for support of the Learning Lab.
• May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
• Perform related duties based on departmental need.

Requirements

• Bachelor's Degree
• Nine (9) years of relevant education, experience, and/or other specialized training can fulfill minimum education and experience requirements
• Five (5) years of program support, project management, innovation delivery, or related experience

Benefits

• Comprehensive Tuition Remission: UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.
• Robust Retirement Plans: Choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.
• Real Work-Life Balance:
  • Generous vacation and sick time
  • 11 paid holidays and additional end-of-year paid time off (Winter Season Days)
  • 6 weeks of paid parental leave for new parents
• Additional Benefits:
  • Competitive salary based on experience
  • Comprehensive health coverage (medical, dental, vision, prescription)
  • Flexible spending accounts & wellness programs
  • Professional development & mentorship opportunities

Eligibility may vary by position and FTE status. Learn more about UC benefits.