Assistant Director, Graduate Business Admissions
About the role
This key staff position is responsible for recruitment, and the application and review process for the Graduate Business Programs (GBP) team within the Leavey School of Business at Santa Clara University (SCU). The Assistant Director works to identify and encourage prospective student applications, offering support and guidance through the application process, and may interview potential candidates. The Assistant Director provides recommendations to the Admissions Committee and is responsible for meeting all enrollment targets. Considerable time is spent at a desk using a computer terminal. May be required to travel to other buildings on the campus. May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations. May be required to occasionally travel to outside customers, vendors, or suppliers. Typical office environment. Mostly an indoor office environment with windows. Offices with equipment noise. Offices with frequent interruptions. Telecommute: Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states.
Responsibilities
- Meet and help to establish targets for assigned portfolio of graduate programs
- Work with the leadership team including both the Senior Director and Faculty Director, and the Assistant Dean for GBP
- Make policy changes and implement new procedures when needed
- Maintain close communication with the online programs team on admissions needs
- Provide weekly and monthly admissions reports
- Represent programs at Regional and National Conferences and recruitment fairs, as needed
- Assist with planning and executing recruiting events
- Support the Student Ambassador Program
- Recruit students to graduate business programs
- Execute recruitment plan
- Advise prospective students on program selection, fit, and admissibility
- Advocate for key programming and events, deemed important to recruitment
- Develop and manage prospective student relationships
- Work to improve identification of the prospective student pool, including but not limited to graduate school and career fairs
- Represent Graduate Business Programs at college, corporate, and other recruitment venues, including but not limited to information sessions, webinars, and networking receptions
- Effectively communicate the value of the Leavey School of Business
- Manage weekly and monthly reporting regarding recruitment activities, including supporting established applicant database
- Communicate with applicants regarding application materials and requirements
- Provide timely application processing and interview coordination for students with completed applications
- Ensure smooth transition of students from admissions through to academic support including participation in orientation
- Troubleshoot as needed with the online programs team
- Interview prospective students, as needed
- Recommend initiatives and implement changes to improve quality and services
- Identify and determine cause of problems; develop and present recommendations for improvement of established processes and practices
- Maintain contact with customers and solicit feedback for improved services
- Maximize productivity through use of appropriate tools; planned training and performance initiatives
- Research and develop resources that create timely and efficient workflow
- Prepare progress reports; inform supervisor of project status; and deviation from goals
- Ensure completeness, accuracy and timeliness of all operational functions
- Prepare and submit reports as requested and required
- Develop and implement guidelines to support the functions of the unit