Assistant Director for Student Union Facilities

About the role

SUNY Brockport is accepting applications for an Assistant Director for Student Union Facilities. This position oversees the day-to-day operations of the Seymour Union, ensuring it remains a welcoming and vibrant space that supports student life.

Responsibilities

• Serves as the primary point of contact for students, campus partners, and external clients regarding the Seymour Union.
• Maintains a visible, active presence in the building during day and evening operations.
• Conducts regular facility rounds to monitor spaces and uphold policies.
• Responds promptly to operational issues and completes incident reports as needed.
• Manages building hours and staffing schedules throughout the academic year to ensure coverage, including adjustments for breaks and recess periods.
• Ensures the safety and security of the Student Union through daily staff supervision, facility monitoring, incident response, and proper documentation.
• Directly supervises Union Managers responsible for event production and audiovisual services; coordinates with campus partners on facility maintenance, technology reliability, and AV equipment.
• Coordinates updates, renovations, and improvements in designated Student Union spaces to maintain a welcoming and vibrant environment.
• Oversees the Information and Package Room, ensuring high-quality customer service and efficient front desk and package management operations for all patrons.
• Led updates to the Seymour Union website, including LiveWhale edits, and supports posting content on ReachTV.
• Manages all reservations and develops and maintains systems that support both the reservation process and the promotion of the Seymour Union.
• Provides consultation on event planning, space reservations, and facility use; assists clients in identifying appropriate venues within the Union and surrounding outdoor areas.
• Coordinates event logistics including room reservations, setup configurations, audiovisual support, and breakdown.
• Collaborates with campus service providers to ensure operational needs are met for all events.
• Serves on appropriate committees within the department, division and University.
• Supports student engagement by collaborating with the Student Union Leadership and Activities team and providing operational guidance for Brockport Student Government and recognized student organizations.
• Develops, implements, and maintains operational policies, guidelines, and memorandum of understanding (MOU) documents related to facility use, event management, and departmental partnerships.

Requirements

• Bachelor's degree by time of appointment from a college or university accredited by the U.S. Department of Education or an internationally recognized college or university.
• Experience working in facilities management, budget management, event planning or a related role.
• Computer skills, including a working knowledge of Microsoft Office.
• Working knowledge of student development frameworks and best practices for fostering student growth and success.
• Demonstrated ability to work effectively with students, colleagues, patrons, and vendors from diverse backgrounds and identities, fostering an inclusive and welcoming environment.

Qualifications

• Master's degree in Higher Education, College Student Personnel, Counseling, or Administration by time of appointment from a college or university accredited by the U.S. Department of Education or an internationally recognized college or university.
• Technical (audio-visual) knowledge.

Skills

• Initiative in day-to-day responsibilities, work independently, and contribute effectively as a team member while efficiently managing and prioritizing multiple tasks.

Benefits

This position is benefits eligible. Find out more about benefits at Careers@Brockport.

Pay

$64,645.00 Annually

Schedule

40 hours/week: Monday-Friday, 9 am-5 pm, nights and weekends regularly required to support student programs and campus events.