Assistant Director, Financial Assistant and Student Financial Services

Salary range: $59,000 – $62,500. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training, and internal pay comparison.

About the role

Student Financial Support seeks an Assistant Director for Awarding. This position will help Boston University Student Financial Support achieve Boston University’s goals for recruitment, retention, and superior service by assisting students and parents in financing their education through financial analysis, planning, and advisement for students on the medical campus. This Assistant Director ensures a timely and accurate review of financial aid applications, evaluates student eligibility for financial assistance using both federal and institutional methodology, awards financial aid funds, and provides counseling to students and families.

Additionally, this position will conduct loan entrance and exit counseling, debt management, and personal budget advising to students. The Assistant Director for Awarding works closely with various offices within the School of Medicine, Graduate Medical Science, School of Dental Medicine, and School of Public Health. Additionally, the position will work closely with Student Financials and the Office of Financial Assistance.

Responsibilities

• Advising students and their families within a caseload over the phone, email, and in-person.
• Organizing, prioritizing, and using effective judgement using reporting management students to assist with financial aid application reviews.
• Serving as primary contact for internal colleagues on the medical campus related to financial aid eligibility and awarding student financial aid.
• Serving as an administrative liaison for service and non-service stipends.
• Reconciling and evaluating confidential data provided on student financial aid applications.
• Determining student’s eligibility.
• Awarding and certifying Federal Graduate PLUS and private credit-based loans.
• Analyzing reports.

About the organization

Boston University Student Financial Support is part of the Enrollment & Student Administration unit (ENSA). BU Student Financial Support plays a critical role in ENSA’s mission by providing important services through timely and accurate review of BUMC financial aid applications, awarding of financial aid funds, processing of loans, and by providing counseling to students and parents on the financial aid process, programs, and related issues. Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students, families, faculty, staff, and alumni. We do so through a lens of respect and a commitment to encouraging the personal success and productivity of all employees.

Requirements

• A bachelor’s degree is required.
• At least three to five years of experience.
• Strong analytical skills.
• Effective problem-solving abilities.
• Excellent interpersonal and written/oral communication skills.
• Ability to manage multiple and competing deadlines.
• Ability to work well independently and in a fast-paced, team-oriented environment.
• Commitment to diversity, equity, and inclusion.

Preferred qualifications

• Working knowledge of federal and state financial aid policies, procedures, and regulations.
• Experience using PeopleSoft Campus Solutions.

Schedule

Full-time, regular position.