Assistant Director, Business Services

Overview

Be inspired. Be valued. Belong.

Benefits at Emory Healthcare include comprehensive health benefits, student loan repayment assistance, family-focused benefits, wellness incentives, ongoing mentorship, and leadership programs for all types of jobs. A supportive environment enables career growth and personal development.

Responsibilities

• Strategic Leadership and Operational Oversight

• Direct all business service activities for the department, division, or school, including oversight of finance, human resources, facilities, and research administration.

• Provide leadership and guidance on complex operational issues, strategic initiatives, and departmental analysis.

• Develop and implement long-term operational strategies and departmental goals aligned with organizational priorities.

• Evaluate operational and financial procedures and recommend improvements to enhance efficiency and effectiveness.

• Provide strategic direction on technical and operational issues affecting departmental performance.

• Financial Management and Budget Oversight

• Plan and develop departmental budget requirements.

• Administer and monitor capital equipment, operational, and personnel budgets.

• Review prior budget expenditures, investigate variances, and implement corrective actions as necessary.

• Prepare budget recommendations and support leadership decision-making related to financial planning.

• Ensure compliance with financial policies and procedures.

• Contract Management and Vendor Relations

• Negotiate and manage new and renewal service contracts.

• Review contract provisions and collaborate with vendors to ensure agreements meet organizational standards and requirements.

• Resolve contractual issues and ensure service delivery aligns with departmental needs.

• Grants and Research Administration

• Ensure awarded grants comply with defined budget parameters and funding guidelines.

• Project future budget needs based on anticipated grant funding changes, increases, or awards.

• Support administrative oversight of research-related financial activities.

• Policy Development and Compliance

• Develop, administer, and maintain departmental policies, procedures, and related documentation.

• Ensure policies align with state, federal, and organizational regulations and guidelines.

• Review and revise policies as needed and communicate updates to staff to ensure compliance.

• Workforce Leadership and Employee Relations

• Provide leadership and direction to staff, including:

• Monitoring workflow and operational performance
• Providing ongoing performance feedback and coaching
• Orienting and training employees
• Verifying competency and supporting professional development
• Addressing employee relations issues and supporting decisions related to employment, benefits, and compensation
• Collaborating with Human Resources on personnel matters, staffing plans, and workforce initiatives.

• Program and Operational Development

• Plan, implement, and evaluate operational initiatives or special projects that impact departmental operations, including:

• Facility or space planning
• Staff reorganizations or restructuring
• Implementation of new services or operational models.

• Strategically manage internal and external customer and stakeholder relationships.

• Data Management and Reporting

• Assign responsibility for data collection and report preparation.

• Review and evaluate reports to ensure accuracy and relevance for operational decision-making.

• Direct preparation and processing of administrative documentation including:

• Employee records
• Human Resources action forms
• Job descriptions
• Employment requisitions
• Other departmental administrative documentation.