Assistant Director, Austin Convention Center - Sales & Marketing

Purpose

Under general direction of the Director, exercises independent judgment and is responsible for the management, operations, marketing and usage of the City's public event and parking facilities, including administrative and support functions.

Responsibilities

• Manages the day-to-day operations of the City's public event and parking facilities, including administrative and support functions.
• Supports the Director in contract and operational management of shared usage facilities.
• Assists the Director in development of the department annual budget.
• Assists the Director in establishing and managing fees and revenues for facility usage, including rates for lease or rental of the facilities, concessions, parking, etc.
• Assists the Director in management of contractors and subcontractors.
• Mentors and coaches staff to identify areas in need of improvement, suggests methods for improvement, and monitors employee progress.
• Provides direct supervision of Convention Center Division and Business Unit Managers.
• Maintains responsibility for dissemination of information to and from staff in an open and honest manner to foster understanding.
• Disseminates city and departmental policies, procedures, and guidelines to staff and ensures their consistent application.
• Evaluates employee job performance based on departmental expectations, provides feedback, and suggests methods for improvement.

Requirements

• Bachelor's degree in Business Administration, Public Administration, or related field.
• Minimum of seven (7) years’ experience in a managerial capacity in a convention center, public assembly/event facility, or other related facility/industry.
• One (1) additional year of experience may substitute for one (1) year of the required education, with a maximum substitution of four (4) years.

About the Ideal Candidate

The ideal candidate is an experienced servant leader with a clear, future-focused approach to improving both sales growth and marketing at the Austin Convention Center. Their first year will focus on setting direction, strengthening foundations, and creating alignment across these functions.