Assistant Director

Join Dismas and work for one of the nation's largest not-for-profit providers specializing in community-based adult re-entry programs. Dismas Charities provides quality, cost-effective community-based residential and non-residential supervision and treatment services. Enjoy meaningful work, indoor work, competitive pay, and benefits while positively impacting your community by assisting individuals to heal so they can once again be productive and responsible citizens.

About the role

Assist the Director in the development, administration, supervision, management, and evaluation of the facility, staff, and programs. Provides temporary/interim Director duties in the absence of the Director. The Assistant Director may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

Schedule

• Tuesday - Friday: 12:00 PM - 9:00 PM
• Saturday: 1:30 PM - 10:00 PM

Works assigned schedule. In the event of a work stoppage, work the hours necessary to staff the center. Attends and participates in all required appointments/meetings on-site, within the community, the court system, or at other off-site business-related locations.

Responsibilities

• Responsible to the Director for development, administration, supervision, management, and evaluation of the facility, staff, and programs. Note: Programs operate with the understanding that the Federal or State Contracting Authority and/or Executive Management has the right to modify operating standards, including staffing requirements and qualifications, which may affect your continued employment.
• Supports Program Initiatives: Assists the Director with the development and implementation of contract compliance and the efficient ongoing operations of the facility.
• Provides Daily Operations and Personnel Management: Assists Director with recruiting, interviewing, hiring, training, supervising, disciplining, and evaluating staff, volunteers, and interns. Provides staff duty coverage, completes staff schedule, assists with population projections, and provides Resident Monitor coverage. Assists with facility security, safety, and maintenance of equipment. Performs premises inspection, orders supplies, and maintains inventory control.
• Provides Administrative Support: Assists with evaluations, records, reports, correspondence, and statistical information. Oversees the FreshStart Client Management System.
• Initiates, Develops, and Maintains Cooperative Community Liaison Relationships: Engages with employment-related industries/businesses, supervising authorities, other agencies, community groups, and professional associations.
• Maintains Working Knowledge of all Procedures and Policies: Includes Statement of Work, Physical Plant, Operations Manuals, Emergency Drills, Life Safety, Facility Sanitation, and Escape and Unusual Occurrence Procedures.
• Other Duties: Responsible for general housekeeping of workspace, including dusting, polishing, vacuuming, and emptying trash.

Supervisory Responsibilities

The Assistant Director assists the Director in the overall direction, coordination, and evaluation of the facility and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving problems.

Requirements

• Education and/or Experience: Two years of academic studies in a social or behavioral science program at an accredited college or university or two years of paid work experience in social services or corrections (may be substituted on a one-year to one-year basis). Two years of supervisory/administrative experience is required. A four-year college degree is preferred. Must be at least 21 years of age.
• Certifications and Licenses: Obtain CPR, First Aid Certification, RAM, SPin, and Defensive Driving Certification during initial orientation. Retain these certifications throughout employment. Must possess and maintain a valid driver's license with no restrictions that would prevent or prohibit performing job duties.
• Language Skills: Ability to read, analyze, and interpret common professional journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints and effectively present information to management, public groups, and/or Boards of Directors. Ability to write reports, speeches, and other business-related materials.
• Mathematical Skills: Ability to calculate proportions, percentages, and basic arithmetic operations (addition, subtraction, multiplication, division) in all units of measure.
• Reasoning Ability: Ability to solve practical problems and deal with concrete variables in situations with limited standardization. Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills/Office Equipment: Proficient knowledge of the most current version of Windows or XP operating systems, Microsoft Office, Word, and Excel. Understands basic PC concepts (files, file paths, copying, pasting, deleting, and moving files). Ability to operate common office machinery, including calculators, telephones, fax machines, copiers, scanners, and postal machines. Must pass a required computer proficiency test prior to hire.
• Other Requirements:
  • Ability to pass criminal background checks.
  • Ability to travel overnight when required.
  • Must have reliable transportation to meet the requirements of this position. Use of a personal vehicle may be required for travel to meetings, court hearings, agencies, businesses, and residences.
  • Must become proficient with the following during the introductory period: [specific systems/tools not listed in the original posting].

Skills

• Ethics: Upholds organizational values, treats everyone with respect, works with integrity, and maintains confidentiality.
• Managing People: Makes self available to staff and residents, provides regular performance feedback, develops subordinates' skills, and encourages growth.
• Customer Service: Manages difficult or emotional situations and meets contractual obligations.
• Problem Solving: Identifies and resolves problems in a timely manner.
• Planning/Organizing: Provides timely responses (oral and written) to residents, management, and government agencies. Organizes or schedules tasks, prioritizes and plans work activities, and multitasks efficiently.
• Communication: Speaks clearly and persuasively in positive or negative situations, listens, and seeks clarification. Writes clearly and informatively.