Assistant Director, Assignments and Operations (Office of Residence Life)

Responsibilities

• Collaborate on occupancy planning and modeling for each academic year
• Ensure maximum occupancy through daily reporting and staff follow-ups
• Manage the housing assignment software for student inquiries and issues
• Oversee the cancellation process for housing agreements
• Design reports identifying key metrics for strategic decision-making
• Implement policies and procedures related to housing software operations
• Develop marketing strategies to promote housing accommodations through digital channels

Qualifications

• Master's degree in Student Personnel, Student Affairs, Higher Education, or related field
• Minimum two years of professional Residential Life experience in higher education or related area
• Familiarity with housing assignments and residential management processes
• Strong analytical skills to produce data-driven reports

Benefits

• Comprehensive health insurance options
• Retail plans with employer contributions
• Tuition assistance for further education

Pay

• $73,899 – $88,673 annually

Schedule

• NJ - US based candidates only
• No visa sponsorship available

Company Information

This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a mission-driven environment.

Equal Opportunity Employer

We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.