Assistant Director of Residence Life

About the role

This position plays a key role in housing operations, student support, crisis response, community engagement, and residential education initiatives while fostering an inclusive and supportive living environment that promotes student success and well-being.

Responsibilities

• Manage all aspects of student housing assignments, including housing applications, room selection, occupancy management, room changes, and housing-related communications.
• Oversee housing systems and data management, coordinate move-in and move-out processes, collaborate with campus partners regarding housing accommodations, and assist with housing contract cancellations, appeals, administrative transitions, and serve in the Director's absence.
• Serve as a supervisor for residential operational areas including front desk services, package room operations, and key management across residential communities. This includes hiring, training, and supervising student staff in collaboration with Hall Directors while ensuring accurate record keeping and effective coordination with Facilities and Campus Safety.
• On-call rotation to respond to student concerns including mental health crises, emergencies, behavioral concerns, and parent outreach. Serve as a conduct hearing officer for low-level student conduct cases and participate actively on the CARE Team to support students of concern through coordinated intervention and follow-up care.
• Contribute to training and development initiatives for professional and student staff, represent Residence Life with outreach and presentations, support student leadership development, assume Hall Director responsibilities when needed, and participate in major departmental and campus events including orientation, move-in, and check-out processes.
• Support departmental communication efforts through housing platforms, websites, social media, and student engagement tools while ensuring messaging remains clear, accessible, and aligned with institutional values. Serve on committees, contribute to assessment and process improvement efforts, and remain informed on current housing and student affairs trends.

Requirements

• Strong organizational abilities, adaptability, communication skills, crisis response capabilities, and a commitment to fostering inclusive residential communities within a Catholic liberal arts environment.

Qualifications

• Bachelor’s degree required. Minimum of 2–3 years of professional experience in residence life, housing, student affairs, or related field preferred.
• Strong interpersonal, organizational, and communication skills. Demonstrated presentation, facilitation, and training experience.
• Experience responding to student concerns, crisis situations, and student conduct matters. Ability to manage multiple priorities and adapt within a fast-paced environment. Ability to participate in on-call rotations and respond to after-hours emergencies.

Skills

• Strong organizational abilities, adaptability, communication skills, crisis response capabilities, and a commitment to fostering inclusive residential communities within a Catholic liberal arts environment.

Benefits

• Flexible schedule with evening, weekend, and on-call responsibilities as required to support departmental and student needs.

Pay

• Competitive salary commensurate with experience.

Schedule

• 40 Hours / 12 Months / Monday – Friday with evening, weekend, and on-call responsibilities as required to support departmental and student needs.