Assistant Director, Admissions

Career Summary

The University of Miami Division of Enrollment Management is seeking a full-time Assistant Director, Admissions to join our dynamic team in Coral Gables, FL. Reporting to a senior leader in Undergraduate Admission, this role involves significant travel during peak recruitment seasons and evening/weekend commitments.

Core Responsibilities

• Serve on the Application Review Team, managing the application review process.
• Manage support projects and audits during the summer months to prepare for the new application cycle.
• Represent the University at high schools, community colleges, college fairs, and other recruitment events.
• Engage with prospective students, families, school counselors, and other key influencers through presentations, information sessions, and one-on-one conversations.
• Build and maintain strong relationships with school and community partners to support the University’s visibility and enrollment goals.
• Evaluate undergraduate applications for admission in accordance with institutional policies and enrollment objectives.
• Provide timely, accurate, and personalized counseling to prospective students, families, and counselors on admission policies, academic programs, student life, and financial considerations.
• Respond promptly to phone calls, emails, and other inquiries from prospective and admitted students.
• Utilize Slate (Technolutions CRM) to manage student records, communications, and data entry.
• Track and report recruitment activities and outcomes to support data-informed decision-making.
• Secure personally developed inquiries and leads from recruitment activities and campus events.
• Collaborate with colleagues across the Admission team and University offices to achieve enrollment goals.

Core Qualifications

• Bachelor’s degree required; master’s degree preferred.
• Minimum 3 years of relevant work experience; 1–3 years of professional experience in undergraduate admission or a related student services field (higher education experience preferred).

Professional Attributes

• Strong written and verbal communication skills.
• Excellent customer service orientation.
• Highly organized with the ability to manage multiple priorities simultaneously.
• Detail-oriented with accuracy in data and communication.
• Able to think strategically.
• Proactive and self-starting in approach.

Personal Attributes

• Creative, optimistic, and open-minded.
• Confident and dependable.
• Able to bring humor, energy, and positivity to a collaborative team environment.

Education and Experience

• Proficiency with CRM systems (Slate experience strongly preferred), as well as Microsoft Office Suite.
• Maintain a valid driver’s license and be willing to travel independently by car or other means as necessary.

Equal Opportunity Employer

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.