Assistant Department Manager Key Carrier (Deco)

About the role

This position trains and develops Product Sales Specialists and ensures customers receive exceptional customer service and product information. Key responsibilities include supporting store operations, managing a fast-paced environment, and performing managerial duties.

Responsibilities

• Open and close the store in an effective manner
• Complete managerial responsibilities such as storage buy audits, markdown approvals, overrides, and cash office functions
• Ensure store presentation standards are met and maintained
• Lead morning huddles, execute Power Hours, and function as a CARE Manager
• Guarantee safety and security by following loss prevention and risk management guidelines
• Communicate standard operating procedures to all associates in a timely manner
• Stock and tag merchandise displays as required
• Answer the telephone according to accepted guidelines
• Follow established cash, check, and charge card acceptance procedures

Requirements

• High School Diploma or GED
• 1 year of customer service/sales experience, or an equivalent combination of education and experience
• Excellent communication skills (verbal & written)
• Ability to exercise independent discretion and judgment in managing a fast-paced environment

Qualifications

• Thorough understanding and compliance with company’s safe lifting practices
• Thorough understanding of merchandise and installation
• Knowledgeable about standard operating procedures and able to communicate changes to associates
• Proficient in industrial truck (forklift) proficiency testing and certification
• Ability to lead morning huddles, execute Power Hours, and function as a CARE Manager
• Ability to lead morning huddles, execute Power Hours, and function as a CARE Manager

Skills

• Customer service skills
• Product knowledge
• Time management
• Leadership
• Communication skills

Benefits

• Bonus opportunities at every level
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• 80 hrs. annualized paid vacation (full-time associates)
• 4 paid holidays per year (full-time hourly store associates only)
• 1 paid personal holiday of associate’s choice
• Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Pay

Compensation details are confidential and not disclosed in public postings.

Schedule

Store Hours: Monday - Friday 7:00 AM - 8:00 PM, Saturday 8:00 AM - 7:00 PM, Sunday 10:00 AM - 6:00 PM
Pickup Hours: Monday - Friday 7:00 AM - 7:00 PM, Saturday 8:00 AM - 7:00 PM, Sunday 10:00 AM - 6:00 PM