Assistant Deli Manager-Hourly Full-Time w/Benefits-Cosentino's Price Chopper #285- 900 W Foxwood Dr. Raymore Mo.64083

About the role

This position assists customers in their shopping experience by leading the Deli team. It aims to promote growth for the company and deliver the product and service customers expect.

Responsibilities

• Provide direct supervision of the activities of other members of the deli team in an operationally effective manner, motivating and respecting them.
• Promote a positive team atmosphere that includes cooperation, teamwork, high morale, positive interpersonal interactions, and recognition for a job well done.
• Aid the Deli Manager in conducting effective interviews to hire the highest quality candidates for the deli team.
• Offer effective coaching, corrective actions, and performance evaluations to improve individual and team performance.
• Address employee relations issues and, if needed, work with the Deli Manager, Store Director, and/or Human Resource team to resolve issues.
• Manage inventory by counting and verifying merchandise against invoices and inspecting deliveries for shortages, damages, and quality.
• Procure items from suppliers and inform the Deli Manager of any special inventory needs promptly.
• Practice rotation procedures to ensure proper monitoring of product dates.
• Enforce strict quality control measures for all deli products.
• Know and practice appropriate portion control in deli production and service.
• Know and promote ads and specials to increase department sales and profits.
• Suggest additional products and offer samples to customers to promote department sales.
• Accurately and courteously answer customer questions about the location of items in the department.
• Meet or exceed productivity standards to achieve desired team and individual results.
• Resolve customer complaints professionally and recognize when it's appropriate to involve a member of the store management team.
• Implement and adhere to Cosentino’s Customer Service Standards.
• Comply with and ensure the team complies with all health regulations, sanitation guidelines, and safety procedures for the deli department and the store.
• Operate, clean, and maintain all equipment safely and competently.
• Ensure the department is always clean, fully stocked, and creatively merchandised.
• Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
• Show basic math and reading skills required for the position.

Essential Knowledge

• A food handling permit must be obtained within the first 14 days of employment.
• Minimum of (6) months previous experience in a deli, bakery, restaurant, or food service operations position is required.
• Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.
• A high school diploma or equivalent is required.

Skills

• Able to reach overhead with both arms up to a maximum of 74 inches, twist at the waist, lift objects with both hands weighing up to 20 lbs.
• Push and pull grocery items to the proper locations as needed, with a peak force of 50 lbs.
• Stand and walk for long periods on tile, asphalt, concrete, or other hard surfaces.
• Lift and carry up to 50 lbs occasionally.
• Bend and squat, sometimes all the way to floor level.
• Able to work in colder conditions of the grocery coolers and freezers.