Assistant Deli Manager - Cosentino's Price Chopper - Store#109 -1305 NW State Route 7 - Blue Springs MO.

Knowledge

The following is a list of any certifications, formal education, or training requirements for this position.

• A food handling permit must be obtained within the first 14 days of employment.
• A minimum of (6) months previous experience in a deli, bakery, restaurant or food service operations position is required.
• Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.
• A high school diploma or equivalent is required.

Skills

The following is a list of the basic skill requirements for this position.

• Essential knowledge: A food handling permit must be obtained within the first 14 days of employment.
• Essential knowledge: A minimum of (6) months previous experience in a deli, bakery, restaurant or food service operations position is required.
• Essential knowledge: Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.
• Essential knowledge: A high school diploma or equivalent is required.

Essential Job Functions

In the absence of the Deli Manager, provide direct supervision of the activities of other members of the deli team in a manner that is operationally effective, but is also motivating and respectful.

• Promote a positive overall team atmosphere that includes cooperation and teamwork, high morale, positive interpersonal interactions and communications, and recognition for a job well done.
• Absent Deli Manager, assist in conducting effective interviews to hire the highest quality candidates for the deli team.
• Provide effective coaching, corrective actions, and performance evaluations to improve individual and team performance.
• Address employee relations issues and, if needed, effectively work with the Deli Manager, Store Director and/or Human Resource team to resolve issues.
• Practice effective inventory management by counting and verifying merchandise against invoices and inspecting deliveries against for shortages, damages and quality.
• Procure items from suppliers and notify Deli Manager of any special inventory needs in a timely manner.
• Know and practice rotation procedures to ensure product dates are properly monitored.
• Enforce strict quality control measures of all deli product put out in cases, hot lines and other areas of the deli.
• Know and practice appropriate portion control in deli production and service.
• Know and promote ads and specials to increase department sales and profits.
• Promote department sales by suggesting additional products and offering samples to customers.
• Know the location of the items in your department so you can accurately and courteously answer customer questions.
• Meet or exceed productivity standards to produce desired team and individual results.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
• Know and implement the Cosentino’s Customer Service Standards.
• Know, comply with, and ensure the team complies with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Able to operate, clean and maintain all equipment safely and competently.
• Ensure the department is always clean, fully stocked and creatively merchandised.
• Demonstrate the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrate the basic math and reading skills required for the position.

Non-Essential Job Functions

Absent Deli Manager, assist in managing labor costs in a way that successfully balances the customer's need for service with the company's need to closely monitor expenditures.

• Absent Deli Manager, efficiently and accurately prepare, package and label products for sale to customers.
• Absent Deli Manager, practice open communication with store management team regarding any issues in the deli department.
• Absent Deli Manager, ensure all coolers, freezers and preparation areas are clean and set up in advance for deliveries.
• Absent Deli Manager, quickly unload incoming shipments and neatly stock them in their designated areas without damaging merchandise.
• Absent Deli Manager, support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Physical Abilities

The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.

• Essential Abilities: Reaching overhead with both arms up to a maximum of 74 inches, twisting at the waist and lifting objects with both hands weighing up to 20 lbs.
• Essential Abilities: Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 50 lbs.
• Essential Abilities: Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
• Essential Abilities: Occasionally lifting and carrying up to 50 lbs.
• Essential Abilities: Bending and squatting, at times all the way to floor level.
• Essential Abilities: Able to work in colder conditions of the grocery coolers and freezers.

Non-Essential Abilities

• Climbing a ladder, possibly up to 5ft.