Assistant Deli Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Follow company guidelines for providing quality customer service by greeting customers with a smile, offering assistance, suggesting alternatives when necessary and thanking them for shopping.
• Always maintain a positive and friendly attitude.
• Answer customer questions.
• Ensure fresh quality merchandise by using proper product handling techniques.
• Assist with controlling damages and minimizing product losses according to company procedures and standards.
• Assist Deli Manager in day-to-day functions of deli operations such as merchandising, ad execution, associate engagement, and customer service.
• Cook up sales and merchandising plans for the department to ensure proper stock levels and freshness.
• Maintain coordination with competitors concerning merchandising, pricing, quality, and comparison signage.
• Oversee department inventories by tracking weekly sales reports, product orders and supplies to ensure successful period-end physical inventory.
• Review schedules, work assignments and control labor costs.
• Assist with training, recognize performance, and develop potential associate talent.
• Must be familiar with company policies and procedures with respect to operations including daily checklists and reporting.
• Audit department procedures for receiving, pricing, stock levels, freshness, and quality.
• Enforce proper record keeping.
• Evaluate and enforce sanitation practices.
• Ensure compliance with company, state, and federal regulations for proper sanitation, food handling, health regulations, safety, weights and measures requirements, and labeling laws.
• Complete required product logs.
• Adhere to safety guidelines while utilizing equipment and utensils.
• Ensure smooth workflow within department by cooperating with coworkers and superiors.
• Strive to continuously improve job performance.
• Perform staff duties as required, and complete other job duties as requested by management.
• Supervise associates within the department in partnership with or absence of the department manager.

Qualification Requirements

• Completed or working towards a high school diploma or general education degree (GED).
• Minimum (2) years’ experience in management in retail/restaurant/supermarket environment.