Assistant Deli Department Manager
About the role
In this role, the Deli Department Assistant Manager will assist the Deli Department Manager with all functions of operating a successful department. The Deli Department Assistant Manager is responsible for ensuring employees are providing remarkable guest service to guests at the deli counter. This individual is a self starter who jumps in to assist with slicing, weighing, packaging and labeling of deli items for guests as needed. Additional duties include accurate recordkeeping, customer service, employee relations, expense control, inventory, shrink, public relations, stocking, and control freshness by rotating removing out-of-date merchandise. Responsible for directing staff when in charge of the department to include: directing workload, counseling, training, performance evaluations, and supervision.
Responsibilities
- Ensuring employees provide remarkable guest service at the deli counter
- Assisting with slicing, weighing, packaging, and labeling of deli items as needed
- Maintaining accurate recordkeeping
- Providing customer service
- Managing employee relations
- Controlling expenses
- Managing inventory and shrink
- Handling public relations
- Stocking shelves
- Controlling freshness by rotating and removing out‑of‑date merchandise
- Directing staff workload, counseling, training, performance evaluations, and supervision
Qualifications
- Must be at least 18 years of age
Benefits
- 10% employee discount on grocery items, with additional franchise‑specific discounts at company‑owned Ace Hardware, Caribou Coffee, Erbert and Gerbert’s, and Pet Supplies Plus locations
- Get Paid Daily with DailyPay – access to earned pay before payday
- Paid Time Off (PTO/Vacation)
- Paid Floating Holidays and time‑and‑a‑half (1½) pay for hours worked on company‑recognized holidays
- Sunday Premium Pay – extra $1 per hour for hours worked on Sundays (some exclusions apply)
- Paid Military Leave
- Employee recognition programs with monetary rewards (in‑store vouchers, years of service, employee of the month)
- Employee Health & Wellness Programs, Challenges and Resources
- Employee Assistance Program (EAP) – unlimited phone access to legal, financial, and work‑life services; up to five free in‑person counseling sessions per situation/issue per year
- Access to a national discount marketplace for travel, electronics, auto/home insurance, entertainment and more
- Tools, resources and opportunities for career growth and development
- 401(k) plan options – company match up to 20% of the first 5% contributed
- Participation in the Employee Stock Ownership Program (ESOP)
- Education benefits including tuition discount and scholarship programs
- Additional Voluntary Benefits – vision, accident and critical illness insurances
- Full‑time eligibility: Medical & Dental