Assistant Community Manager - Woodside Village

Qualifications

• High School Diploma or equivalent.
• Excellent verbal and written communications skills.
• Ability to use computer software, and email.
• Prior related experience preferred.
• Attention to detail and the ability to prioritize multiple demands necessary.
• Willingness to be an active team player, respond to multiple interruptions and meet critical deadlines required.
• Proficiency with Microsoft Office Suite preferred.

Responsibilities

• Tax Credit Experience required.
• Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire.
• Maintains company standards on conduct, attendance, etc.
• Models Mission and Foundations.
• Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire.
• Maintains company standards on conduct, attendance, etc.
• Demonstrates good communication skills and helps ensure communication with residents, community, agencies, owners and team members.
• Provides high level of customer service.
• Buys and manages maintenance and administrative supplies as directed.
• Answers telephone professionally and promptly, recording and forwarding messages to team members.
• Sets up and tours available units using established safety process.
• Conducts landlord references and background checks.
• Understands financial implications of job duties and acts accordingly.
• Performs the duties of the Community Manager in his/her absence and as necessary.
• Prepares new and re-certification leases and other forms.
• Observes all required health and safety requirements.
• Captures and records rental payments.
• Immediately acknowledges resident complaints and works to correct problems.
• Handles maintenance requests, inputs and maintains maintenance records.
• Inspects the property.
• Collects and records rental payments.
• Implements and enforces community policies and procedures.
• Participates in on-call service manager/technician and community manager duties.