Assistant Community Manager

About the role

The Assistant Community Manager oversees the everyday operations and financial functions of the housing community under the supervision of the Community Manager. Key responsibilities include managing financial processes, personnel, leasing, maintenance, and administrative tasks.

Responsibilities

• Post all payments and income accurately, timely, and efficiently.
• Process and reconcile daily account receivables.
• Monitor and follow up on bad debt, prepare late notices, and file evictions.
• Help the property meet budgeted revenues, expenses, and Net Operating Income.
• Post all charges to resident and non-current resident accounts and bill back utilities where applicable.
• Maintain accurate and organized records and audit resident files.
• Walk units and post move-out charges, statements, and security deposit refunds.
• Screen, hire, train, coach, and develop onsite staff.
• Ensure staff compliance with company policies and procedures.
• Implement marketing strategies and systems, deal with resident complaints, and develop resident retention programs.
• Show, lease, and move in prospective residents.
• Manage customer service, monitor maintenance staff, maintain property appearance, and ensure timely repairs.
• Plan and utilize property resources, equipment, and supplies economically.

Requirements

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Qualifications

• High School Diploma or Equivalent.
• Bachelor’s degree preferred or two years experience in the housing industry.
• One to two years related experience and/or training.
• Equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Skills

• Financial management.
• Personnel management.
• Leasing management.
• Administrative management.
• Customer service.
• Physical demands (as listed).

Benefits

Full-time employees receive benefits including medical, dental, vision, life, accidental, and disability insurance, a 401K with employer matching, and commission and performance bonuses, when applicable. Additionally, full-time employees receive paid sick days and company holidays.

Pay

$22 per hour to $24 per hour.

Schedule

Full-time position.