Assistant Community Manager - West Des Moines, IA

About the role

2B Residential, a market leader in Class A multi-family management, is seeking an experienced Assistant Community Manager to join our team at The Cunningham in West Des Moines, IA. The ideal candidate will be passionate about building relationships, has a knack for closing, and enjoys working in a fast-paced environment. At 2B Residential, you’ll have the chance to work with some of the most inspiring people and sought-after properties in the Midwest, with the most advanced services and amenities. That means you’ll need to be at the top of your game – but you’ll also have a real opportunity to connect with people and create a sense of community. This is the kind of place where your ideas – and your initiative to implement them – can have a real impact on the company, our communities, and on the residents we serve.

Responsibilities

• Assist the Community Manager with the overall day-to-day operation of the property
• Collect and post rent payments; manage resident delinquencies, evictions, and legal notices
• Perform pre-close and closeout accounting processes
• Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll
• Accurately and timely complete daily, weekly and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys and lease expiration matrix
• Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers
• Collect delinquent account balances from previous residents
• Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings
• Lease apartments as needed
• Shop competitive properties
• Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to items that need to be repaired
• Process move-ins, move-outs, and lease renewals
• Audit all new and current lease agreements and resident files for accuracy
• Assist Property Manager with training staff on leasing, entering traffic into the computer, marketing, maintenance and general office operations
• Assist with resident retention, which may involve planning and organizing social events at the property
• Assume responsibility for the operations of the property in the absence of the Property Manager
• Participate in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention
• Comply with all Company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws

Qualifications

• High School diploma required; college degree preferred and/or training, or equivalent combination of education and experience
• Two (2) years residential leasing and/or property management experience
• Yardi experience preferred
• Sales experience preferred
• Must have a valid driver's license and reliable transportation
• Positive and engaging, self-motivated professional who possesses good oral communication skills and enjoys working with people

Pay

Starting at $23.00 hourly + bonus commissions

Benefits

• Medical
• Dental
• Vision
• Company-Paid Short Term/Long Term disability
• Company-Paid Life Insurance
• Paid Time Off - Vacation, sick time, personal days, paid holidays
• 401(k)