Assistant Community Manager - The Harper at Harmon Meadow
for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should not repeat job title as heading. We need to decide which sections to include based on content.
We have:
- About Greystar (company overview) – could be "About the role"? Actually "About the role" is typical heading for role description. But we have "About Greystar" which is company info. Could map to "About the role"? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings if we have content. We can adapt: "About the role" could contain the job description summary and responsibilities. "Responsibilities" could list duties. "Requirements" could contain basic knowledge & qualifications. "Qualifications" maybe duplicate? Actually they said use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Possibly we need to pick appropriate ones.
We have content: Job Description Summary and Job Description (duties). That fits Responsibilities.
BASIC KNOWLEDGE & QUALIFICATIONS: that's Requirements/Qualifications.
SPECIALIZED SKILLS: that's Skills.
TRAVEL / PHYSICAL DEMANDS: maybe not a standard heading; could be omitted or placed under Requirements? But we should only include sections when posting has real specific content. Travel/Physical demands is specific; but we don't have a standard heading for it. Could we put under "Requirements"? Might be okay but we need to preserve all substantive info. Could create a custom heading? The instruction says use those headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings (e.g...). Likely they expect us to map to those headings only. So we should not create a custom heading like Travel/Physical Demands. Instead we could incorporate that info under "Requirements" or "Qualifications". But we need to preserve all info; we can include it as a
under Requirements. Pay: we have hourly range $30.00 - $32.00 and additional compensation details. So we can create Pay section. Benefits: we have robust benefits offered. So Benefits section. Schedule: not mentioned; we should not create Schedule section if not present. About the role: we could include the "Job Description Summary" and maybe the "About Greystar" as company overview? But "About the role" likely expects a brief description of the role. We have Job Description Summary: "This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community." That's good for About the role. Responsibilities: we can list the detailed duties from Job Description (the bullet-like sentences). We'll put them in
- .
Requirements: we can include BASIC KNOWLEDGE & QUALIFICATIONS content.
Qualifications: maybe we could split BASIC KNOWLEDGE & QUALIFICATIONS into Requirements and Qualifications? But they are similar. To avoid duplication, we could put the BASIC KNOWLEDGE & QUALIFICATIONS under Requirements, and maybe leave Qualifications empty? But we must not emit a heading with filler/placeholder. So we should not include Qualifications if we don't have distinct content. However we have "SPECIALIZED SKILLS:" which could map to Skills. So we have Skills section.
Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay.
We must not include Schedule.
Now we need to strip boilerplate: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. At the end there is EEO statement, important notice about banking details, etc. Remove those.
Also remove duplicated lines: there is a line "Incumbents must be able to physically access all exterior and interior parts of the property and amenities." repeated twice. We'll keep one.
Now craft HTML.
Structure:
About the role
... (Job Description Summary)
Responsibilities
- ... each duty
Requirements
... BASIC KNOWLEDGE & QUALIFICATIONS content (maybe as paragraph)
Skills
- ... SPECIALIZED SKILLS items
Benefits
... benefits description
Pay
... hourly range and additional compensation details
We need to preserve all substantive info. Let's extract. About the role summary: "This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community." Responsibilities list from Job Description: - Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. - Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system. - Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue. - Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed. - Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings. - Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements. - Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. - Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices. - Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed. - May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification. - For California Only: The Assistant Community Manager or Leasing Manager must review all completed move in files prior to submission to the Community Manager for review and approval. We need to keep that last line as a responsibility. Now Requirements (BASIC KNOWLEDGE & QUALIFICATIONS): "Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university is preferred. 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team. Understanding of lease terms and lease enforcement, including collections. Excellent written and verbal communication skills. Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team." We can keep as paragraph. Skills (SPECIALIZED SKILLS): "Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions. Incumbents must have valid driver’s license to drive a golf cart on property. Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents. Strong proficiency in using property management software (Yardi, OneSite, Entrata, etc.)." Also maybe include travel/physical demands? We could incorporate into Requirements as a paragraph after the qualifications. But we have no heading for it; we could add aunder Requirements about travel/physical demands. Let's extract that: "TRAVEL / PHYSICAL DEMANDS: Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Incumbents must be able to physically access all exterior and interior parts of the property and amenities. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance. Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position." We need to deduplicate the repeated line about physically access all exterior and interior parts (appears twice). We'll keep one. We can include this as a paragraph under Requirements (or maybe under a separate heading but we don't have a standard heading). Since we must not create headings with filler, we can add a
under Requirements after the qualifications paragraph. Now Benefits: "Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability. 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program