Assistant Community Manager - Sacramento, CA

About the role

We are seeking an Assistant Community Manager for our 102 Unit Family Community located in Sacramento, CA. The Assistant Community Manager will report to the Community Manager. This is a non-exempt position, with a full-time work schedule. We offer a competitive salary depending on experience, starting at $23-25 per hour.

Responsibilities

• Maintains compliance with all general and community-specific regulations.
• Ensures paperwork is completed accurately and processed as directed by the Community Manager, Compliance Department and/or third party.
• Ensures initial applications are completed within two weeks of application date and completes resident recertifications on time each.
• Works on multiple tasks at the same time while balancing work quality with meeting deadlines.
• Supports with reviewing the aged receivables report regularly and collecting outstanding balances from existing and past residents.
• Aids community manager with review of community financials and expenses.
• Completes required monthly tasks.
• Handles resident complaints, concerns, and special requests as directed by the Community Manager.
• Maintains positive, professional relationships with internal and external individuals.
• Monitors marketing efforts and develops new strategies as needed.
• Responds to incoming leasing inquiries (waitlist, telephone, email, walk-in), and maintains a current database of all traffic-related activities.
• Posts resident rent payments; posts subsidy/housing rent payments where applicable.
• Develops and maintains positive, professional relationships with internal and external individuals.
• Reports any potential safety hazards to supervisors immediately upon discovery.

Requirements

• A minimum of six (6) months of on-site property management experience at a Tax Credit; Section 42 property (LIHTC - Low Income Housing Tax Credit).
• Computer skills in Microsoft Word, Excel and Outlook.

Qualifications

• Strong skills in customer service and sales.
• Experience in YARDI Voyager is a plus.
• Must have a valid driver’s license from the state in which you reside.
• A High School Diploma or GED preferred, but not required.

Skills

• Customer service and sales skills.
• Experience in YARDI Voyager.

Benefits

• Medical, dental, vision, and chiropractic insurance.
• Paid time off, including holidays and 8 hours of paid volunteer time per year.
• Unpaid time off.
• Bonus program eligibility.
• Wellness incentive program.
• 401(k) retirement savings plan with company match.
• Life insurance.
• Pre-tax healthcare and dependent care flexible spending accounts.
• Regular training opportunities and career development planning.
• Tuition assistance and professional designation reimbursement.
• Scholarship opportunity for dependents of full-time employees.
• Employee referral bonus program.
• Employee Recognition and Appreciation Events.

Pay

We offer a competitive salary depending on experience, starting at $23-25 per hour.

Schedule

This is a non-exempt position, with a full-time work schedule.