Assistant Community Manager - Raleigh Millbank Apts.

About the Role

Monroe Group is seeking an Assistant Community Manager to provide management support to our affordable PBS8 community. The ideal candidate is interested in growing with the company, enjoys positively interacting with applicants, residents, and co-workers, and thrives in a dynamic team environment. This role involves supporting day-to-day property operations, enhancing property value, and ensuring the success of the property team.

Responsibilities

• Under the direction of the Community Manager, complete the lease packet, calculate rent, and prepare all documents in accordance with Monroe policy and procedures.
• Maintain resident and property files and waiting lists.
• Responsible for rent collection and preparing lease enforcement notices.
• Assist with ordering supplies, processing invoices, and tracking maintenance schedules.
• Perform all other duties as assigned.

Requirements

• High School diploma or equivalent (College Degree preferred).
• Minimum of one (1) year as a leasing or administrative assistant.
• Working knowledge of Onsite or Yardi Software.
• English language proficiency (read, speak, and write).
• Ability to pass a full background check.
• Valid driver’s license and vehicle required.

Preferred Qualifications

• Experience in Affordable Housing Apartment Management.
• Strong background in Project-Based Section 8.
• Participated in Management and Occupancy reviews and UPCS/REAC Inspections.
• Experience with resident-occupied project renovations.
• Marketing savvy and proficient in MS Office (Word, Excel) and Property Management-related software.

Skills

• Strong communication skills, both verbal and written.
• Ability to multi-task, meet deadlines, and produce accurate work in a busy office.
• Professional demeanor at all times.
• Ability to work as part of a team or independently with little oversight.
• Dynamic leadership with the ability to motivate and lead teams.
• Passion for customer service.

Benefits

• Medical, dental, and vision insurance.
• Flexible Spending Account and Health Savings Account.
• Company-paid life insurance.
• Short and long-term disability insurance options.
• 11 paid holidays.
• Vacation and sick time.
• 401k program with a company match of up to 4%.

Pay

$22.00 - $24.00/hour

Schedule

Monday-Friday (occasional weekends and evenings as needed).

Location: Raleigh, NC