Assistant Community Manager - Overture Fair Ridge
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should include sections only when posting has real specific content. We have content: Job Description Summary and Job Description (responsibilities). Also BASIC KNOWLEDGE & QUALIFICATIONS (qualifications). SPECIALIZED SKILLS (skills). Travel/Physical Demands maybe not a standard heading; we could include under Requirements? But we can create a section "Requirements" for qualifications. Also "Benefits" present. Also "Pay" present (hourly range). Also "Schedule" maybe not explicit but mentions Evening and weekend work may be required. Could include Schedule. Also "Travel" maybe not needed.
We must not repeat job title as heading. No Job ID. Remove boilerplate: EEO, legal, scam warning, navigation, cookie etc. Also remove "About Greystar" maybe considered company overview but not required; we could include as a short paragraph under maybe "About the role"? Actually "About the role" is not present; we have "Job Description Summary". Could treat that as About the role. We'll create About the role
with the summary paragraph.
Responsibilities: from Job Description (the bullet-like sentences). We'll put in - each duty.
Requirements: from BASIC KNOWLEDGE & QUALIFICATIONS (preferred degree, experience, etc). We'll put in
.
Skills: from SPECIALIZED SKILLS (licenses, driver's license, proficiency, etc). We'll put in .
Benefits: from Robust Benefits Offered* paragraph. We'll put in each benefit.
Pay: from The hourly range for this position is $25.00 - $29.00. Additional Compensation... We'll include that.
Schedule: from Evening and weekend work may be required. Also maybe travel? We'll put schedule.
We must not include filler like "commensurate with experience". Not present.
We must not include duplicated lines. Ensure we preserve all substantive info.
Let's extract details.
About Greystar paragraph: Could be considered company overview but not required; maybe we can include as a short paragraph under About the role? Actually About the role is about the role, not company. But we could include a separate section "About Greystar"? Not in allowed headings list but we could still use for any section heading; the examples are not exhaustive. However instructions: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we could still use other headings but better to stick to those. The company overview could be placed under About the role? Might be okay to include a brief intro about the company as part of About the role. But the summary already describes role. We could add a paragraph about Greystar as part of About the role? Might be stretching.
Better: Use "About the role" heading for the Job Description Summary. Then maybe we can add a separate paragraph before that about Greystar? Not required; but we could include it as a
without heading. The instructions: "Output ONLY the HTML fragment". It didn't forbid extra paragraphs without heading. So we can include a
about Greystar as intro.
Let's craft.
HTML:
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
About the role
This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.
Responsibilities
- Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
- Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
- Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
- Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
- Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
- Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
- Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
- Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
- Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
- Assists with leasing activities to achieve the property’s revenue and occupancy goals by greeting visitors, qualifying prospects, conducting property tours and showing apartments when necessary.
- Attends events and activities as necessary, ensuring they are completed professionally and on schedule and participates in outreach marketing efforts as necessary.
- Evening and weekend work may be required.
- Maintain confidentiality of pertinent personal information concerning residents and staff.
- For California Only: The Assistant Community Manager or Leasing Manager must review all completed move in files prior to submission to the Community Manager for review and approval.
Requirements
- Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university is preferred.
- 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
- Understanding of lease terms and lease enforcement, including collections.
- Excellent written and verbal communication skills.
- Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team.
Skills
- Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.
- Incumbents must have valid driver’s license to drive a golf cart on property.
- Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents.
- Strong proficiency in using property management software (Yardi, OneSite, Entrata, etc.).
Benefits
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
- Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
- Benefits offered for full-time employees.
Pay
The hourly range for this position is $25.00 - $29.00. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Schedule
Evening and weekend work may be required. Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
We should also include Travel/Physical Demands? Not required as separate heading; we could incorporate into Schedule or Requirements but we already have schedule includes travel. Physical demands could be omitted? Might be considered substantive but not under allowed headings; we could add a section "Requirements" to include physical demands. But we already have Requirements for qualifications; we could add another Requirements
but can't duplicate heading. Better to add a section "Physical Demands" maybe not in list but allowed as heading? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings but says "use for section headings (e.g ...)". It implies we
- .
Skills: from SPECIALIZED SKILLS (licenses, driver's license, proficiency, etc). We'll put in
- Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
- Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
- Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
- Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
- Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
- Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
- Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
- Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
- Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
- Assists with leasing activities to achieve the property’s revenue and occupancy goals by greeting visitors, qualifying prospects, conducting property tours and showing apartments when necessary.
- Attends events and activities as necessary, ensuring they are completed professionally and on schedule and participates in outreach marketing efforts as necessary.
- Evening and weekend work may be required.
- Maintain confidentiality of pertinent personal information concerning residents and staff.
- For California Only: The Assistant Community Manager or Leasing Manager must review all completed move in files prior to submission to the Community Manager for review and approval.
- Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university is preferred.
- 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in managing the day-to-day operations of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
- Understanding of lease terms and lease enforcement, including collections.
- Excellent written and verbal communication skills.
- Detail-oriented and self-motivated with the ability to work independently and as a collaborative member of a team.
- Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.
- Incumbents must have valid driver’s license to drive a golf cart on property.
- Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents.
- Strong proficiency in using property management software (Yardi, OneSite, Entrata, etc.).
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
- Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
- Benefits offered for full-time employees.
- .
Benefits: from Robust Benefits Offered* paragraph. We'll put in
- each benefit.
Pay: from The hourly range for this position is $25.00 - $29.00. Additional Compensation... We'll include that.
Schedule: from Evening and weekend work may be required. Also maybe travel? We'll put schedule.
We must not include filler like "commensurate with experience". Not present.
We must not include duplicated lines. Ensure we preserve all substantive info.
Let's extract details.
About Greystar paragraph: Could be considered company overview but not required; maybe we can include as a short paragraph under About the role? Actually About the role is about the role, not company. But we could include a separate section "About Greystar"? Not in allowed headings list but we could still use
for any section heading; the examples are not exhaustive. However instructions: "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we could still use other headings but better to stick to those. The company overview could be placed under About the role? Might be okay to include a brief intro about the company as part of About the role. But the summary already describes role. We could add a paragraph about Greystar as part of About the role? Might be stretching.
Better: Use "About the role" heading for the Job Description Summary. Then maybe we can add a separate paragraph before that about Greystar? Not required; but we could include it as a
without heading. The instructions: "Output ONLY the HTML fragment". It didn't forbid extra paragraphs without heading. So we can include a
about Greystar as intro. Let's craft. HTML:
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
About the role
This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.
Responsibilities
Requirements
Skills
Benefits
Pay
The hourly range for this position is $25.00 - $29.00. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Schedule
Evening and weekend work may be required. Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
We should also include Travel/Physical Demands? Not required as separate heading; we could incorporate into Schedule or Requirements but we already have schedule includes travel. Physical demands could be omitted? Might be considered substantive but not under allowed headings; we could add a section "Requirements" to include physical demands. But we already have Requirements for qualifications; we could add another