Assistant Community Manager | Campbell Ridge

Summary Of Position Are you ready to make a meaningful impact on the lives of low-income families in your community? At Alco, we’re dedicated to providing quality, affordable apartments and improving the well-being of our residents. As our Assistant Community Manager, you'll be at the forefront of transforming lives, making an impact, and ensuring that our residents experience the support and care they deserve. You will work closely with the Community Manager and property residents, playing a crucial role in maintaining a welcoming and supportive environment for our residents. Join us and become a vital part of our mission! Essential Duties And Responsibilities Assist the Community Manager in the daily operation of the property and lead the property and property team in the absence of the Community ManagerEnsure accurate and efficient completion of application, lease, and annual income re-certification paperworkComplete resident interviews, leasing documents, and certifications of income to ensure the property provides housing for the families with the greatest financial needFile evictions in a timely mannerWork closely with leasing and maintenance staff with coordination of tasksAnswer incoming phone calls and handle them accordinglyInvestigate and help to resolve complaints, disturbances, and lease violationsCoordinate with outside vendors to arrange for trash removal, maintenance, landscaping, security, and other services Supervisory Role The Assistant Community Manager is not responsible for the direct supervision of any personnel assigned to the site; however, in the absence of the Community Manager, the Assistant Community Manager will direct the work of the other team members. WORK ENVIRONMENT Balancing the various priorities of the property, its residents, and the staff is the most difficult part of the position. The Assistant Community Manager will find numerous demands on their time and must maintain sight of the overall operational plan while addressing the needs of the site and the residents. The work environment is relatively unstructured, allowing the Assistant Community Manager to interact and determine priorities in the way most appropriate or as directed by the Community Manager. Knowledge & Skill Requirements High School diploma or equivalentMust be over 18 years of ageMust be able to speak, read and write EnglishMust have administrative or property management experienceUnderstanding of and experience with Project-Based Section 8 and Tax Credit programs preferredMust be able to multi-task and meet deadlinesAbility to communicate professionally and effectively with co-workers, residents, vendors, and corporate office staffMust be proficient with Microsoft Office (Excel, Word, and Outlook)Operational experience as a manager or assistant manager of a similar residential apartment community is preferred but not required Note: In states requiring persons executing residential leases on behalf of landlords to be 21 years of age, the minimum required age shall be 21 in conformance with state law. Compensation & Benefits The salary range for this position is $20.00 – $23.00 annually. Final compensation will be determined based on experience, qualifications, certifications, geographic considerations where applicable, and internal equity. In addition to base pay, eligible team members may participate in performance-based incentives where applicable. ALCO offers a competitive benefits package including medical, dental, and vision coverage; company-paid life and disability insurance; 401(k) with company contribution; paid time off; and paid holidays.