Assistant Community Manager - Overlander Apartments
Greystar · Tumwater, WA · 1 mo ago
Marketing$26.75–$28.84/hrFull-time
We need to output HTML fragment with sections: About Greystar? Actually the posting includes "About Greystar" then "Job Description Summary", "Job Description", "What your day might look like", "What we are looking for", "What sets us apart", then many bullet points, then "BASIC KNOWLEDGE & QUALIFICATIONS:", "SPECIALIZED SKILLS:", "TRAVEL / PHYSICAL DEMANDS:", then pay range, benefits etc.
We must use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). But we should only include sections when posting has real specific content. We need to map content to these headings appropriately.
We should not repeat job title as heading. The page already shows it (we don't have title). We need to decide which sections to include.
We have content about company overview (About Greystar). Could map to "About the role"? Actually "About the role" is typical heading for role description. But we have "About Greystar" which is company overview. Could we treat as "About the role"? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). But we should only include sections when posting has real specific content. We need to map content to these headings appropriately.
We should not repeat job title as heading. The page already shows it (we don't have title). We need to decide which sections to include.
We have content about company overview (About Greystar). Could map to "About the role"? Actually "About the role" is typical heading for role description. But we have "About Greystar" which is company overview. Could we treat as "About the role"? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not strict list; we can use those headings if appropriate. We need to include sections only when posting has real specific content.
We have:
- About Greystar (company overview ) -> could be "About the role"? Not exactly. Maybe we can create a section "About the company" but not in list. However instruction says use those examples; but not mandatory to only those? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect us to use those headings where applicable. So we need to map content to those headings.
Let's identify:
- Responsibilities: many bullet points describing duties (collect rent, process invoices, etc.) -> we can put under Responsibilities
with - .
- Requirements: could be "What we are looking for" (previous property management experience, etc.) and also "BASIC KNOWLEDGE & QUALIFICATIONS". Combine into Requirements.
- Qualifications: maybe "BASIC KNOWLEDGE & QUALIFICATIONS" and "SPECIALIZED SKILLS". Could be separate but we can combine into Qualifications.
- Skills: maybe "SPECIALIZED SKILLS" and also "Proficient in MS Office Suite and Yardi/OneSite". Could be Skills.
- Benefits: we have robust benefits description.
- Pay: we have hourly range $26.75 - $28.84 plus additional compensation info.
- Schedule: not explicitly mentioned; maybe not include.
We also have "What your day might look like" which could be part of Responsibilities.
We also have "What sets us apart" maybe could be part of Benefits or company culture; but we could incorporate into Benefits or maybe omit if not specific.
We need to preserve all substantive information; not invent or summarize away detail. So we must include all details, but we can group them under headings.
We must not include boilerplate like EEO, scam warning, etc. Remove those.
We must not include duplicated lines.
We need to output only HTML fragment.
Let's extract substantive content:
Company overview: About Greystar paragraph.
Job Description Summary: The Overlander has an immediate opening for an experienced Assistant Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Assistant Community Manager plays a critical role in our success. Sink into a life of ease at Overlander Apartments. Featuring spacious apartments for rent in scenic Tumwater, WA, residents are treated to style and convenience around every corner. Retreat to Overlander and discover spacious floor plans, vibrant community amenities and a neighborhood teeming with things to do. This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.
Job Description: In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
What your day might look like: list of duties (bulleted style but in prose). We'll convert to list.
What we are looking for: bullet list.
What sets us apart: paragraph about Greystar focus on people, training, etc.
Then the long list of duties (starting with "Completes the daily transactions...") seems like more detailed responsibilities.
Then BASIC KNOWLEDGE & QUALIFICATIONS: list.
SPECIALIZED SKILLS: list.
TRAVEL / PHYSICAL DEMANDS: list.
Pay: The hourly range for this position is $26.75 - $28.84 Additional Compensation: ... Corporate Positions: ... Onsite Property Positions: ...
Benefits: Robust Benefits Offered*: list.
We must not include EEO etc.
Now we need to map to headings.
Possible sections:
- About the role (maybe combine About Greystar + Job Description Summary + Job Description?). But "About the role" could be the summary of role. We'll put under
About the role
the Job Description Summary and maybe the first paragraph about Overlander.
- Responsibilities: combine "What your day might look like" and the detailed responsibilities list (Completes the daily transactions...). We'll make a .
- Requirements: combine "What we are looking for" and BASIC KNOWLEDGE & QUALIFICATIONS (maybe also SPECIALIZED SKILLS? but skills separate). We'll put under Requirements
the bullet points from "What we are looking for" and BASIC KNOWLEDGE & QUALIFICATIONS.
- Skills: under Skills
put SPECIALIZED SKILLS and also mention proficiency in MS Office Suite and Yardi/OneSite (from What we are looking for). Also maybe "Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required".
- Benefits: under Benefits
put the robust benefits list plus housing discount, cell phone allowance, monthly bonus incentives (from Job Description). Also maybe "What sets us apart" could be part of Benefits or separate but we can include under Benefits.
- Pay: under Pay
put hourly range and additional compensation details.
- Schedule: not present, so omit.
We must not include headings with empty content.
Now we need to ensure we preserve all substantive information. Let's extract each piece and ensure we include.
Let's list all substantive bits:
Company overview paragraph (About Greystar). Should we include? It's about company, not role. Could be part of About the role? Might be okay to include as a paragraph under About the role.
Job Description Summary: includes immediate opening, team members high performers, role critical, sink into life of ease at Overlander Apartments (description of property), role supports Community Manager overseeing financial and operational facets by completing accounting tasks etc.
Job Description: In addition to competitive compensation, we offer housing discounts up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, robust benefits and perks package.
What your day might look like: list:
- Being part of a team and having fun while providing excellent customer service
- Collecting and posting rent, fees, and other payments, preparing daily bank deposits and processing invoices and payables.
- Stay up to date on rent assistance policies and programs from federal, state, and local governing offices.
- Assist the leasing team in touring apartments with prospects both virtual leasing and in-person tours
- Reviewing and submitting invoices from vendors, contractors, and service providers for payment.
- Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.
- Respond to resident questions, concerns, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
- Partner with the on-site office team and marketing team to create safe, social distant activities and events for residents.
- Acts as the on-site supervisor in the absence of the Community Manager.
What we are looking for:
- Previous property management experience is required, fee management preferred
- Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required
- Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting
- Excellent communication skills: ability to read, write and communicate effectively
- High level of professionalism in both manner and dress
- A high school diploma or equivalent and professional knowledge of business discipline are required.
What sets us apart:
- Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture.
- We offer robust training and development for all positions to provide long term career opportunities.
- If you're looking for more, we’re looking for you!
Then the detailed responsibilities list (starting with "Completes the daily transactions..."):
Let's extract each bullet:
- Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
- Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
- Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
- Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
- Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
- Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
- Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
- Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
- Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
- May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification.
- For California Only: The Assistant Community Manager or Leasing Manager must review all completed move in files prior to submission to the Community Manager for review and approval.
BASIC KNOWLEDGE & QUALIFICATIONS:
- Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university is preferred.
- 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect us to use those headings where applicable. So we need to map content to those headings.
Let's identify:
- Responsibilities: many bullet points describing duties (collect rent, process invoices, etc.) -> we can put under Responsibilities
with - .
- Requirements: could be "What we are looking for" (previous property management experience, etc.) and also "BASIC KNOWLEDGE & QUALIFICATIONS". Combine into Requirements.
- Qualifications: maybe "BASIC KNOWLEDGE & QUALIFICATIONS" and "SPECIALIZED SKILLS". Could be separate but we can combine into Qualifications.
- Skills: maybe "SPECIALIZED SKILLS" and also "Proficient in MS Office Suite and Yardi/OneSite". Could be Skills.
- Benefits: we have robust benefits description.
- Pay: we have hourly range $26.75 - $28.84 plus additional compensation info.
- Schedule: not explicitly mentioned; maybe not include.
We also have "What your day might look like" which could be part of Responsibilities.
We also have "What sets us apart" maybe could be part of Benefits or company culture; but we could incorporate into Benefits or maybe omit if not specific.
We need to preserve all substantive information; not invent or summarize away detail. So we must include all details, but we can group them under headings.
We must not include boilerplate like EEO, scam warning, etc. Remove those.
We must not include duplicated lines.
We need to output only HTML fragment.
Let's extract substantive content:
Company overview: About Greystar paragraph.
Job Description Summary: The Overlander has an immediate opening for an experienced Assistant Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Assistant Community Manager plays a critical role in our success. Sink into a life of ease at Overlander Apartments. Featuring spacious apartments for rent in scenic Tumwater, WA, residents are treated to style and convenience around every corner. Retreat to Overlander and discover spacious floor plans, vibrant community amenities and a neighborhood teeming with things to do. This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.
Job Description: In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.
What your day might look like: list of duties (bulleted style but in prose). We'll convert to list.
What we are looking for: bullet list.
What sets us apart: paragraph about Greystar focus on people, training, etc.
Then the long list of duties (starting with "Completes the daily transactions...") seems like more detailed responsibilities.
Then BASIC KNOWLEDGE & QUALIFICATIONS: list.
SPECIALIZED SKILLS: list.
TRAVEL / PHYSICAL DEMANDS: list.
Pay: The hourly range for this position is $26.75 - $28.84 Additional Compensation: ... Corporate Positions: ... Onsite Property Positions: ...
Benefits: Robust Benefits Offered*: list.
We must not include EEO etc.
Now we need to map to headings.
Possible sections:
- About the role (maybe combine About Greystar + Job Description Summary + Job Description?). But "About the role" could be the summary of role. We'll put under
About the role
the Job Description Summary and maybe the first paragraph about Overlander.
- Responsibilities: combine "What your day might look like" and the detailed responsibilities list (Completes the daily transactions...). We'll make a .
- Requirements: combine "What we are looking for" and BASIC KNOWLEDGE & QUALIFICATIONS (maybe also SPECIALIZED SKILLS? but skills separate). We'll put under Requirements
the bullet points from "What we are looking for" and BASIC KNOWLEDGE & QUALIFICATIONS.
- Skills: under Skills
put SPECIALIZED SKILLS and also mention proficiency in MS Office Suite and Yardi/OneSite (from What we are looking for). Also maybe "Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required".
- Benefits: under Benefits
put the robust benefits list plus housing discount, cell phone allowance, monthly bonus incentives (from Job Description). Also maybe "What sets us apart" could be part of Benefits or separate but we can include under Benefits.
- Pay: under Pay
put hourly range and additional compensation details.
- Schedule: not present, so omit.
We must not include headings with empty content.
Now we need to ensure we preserve all substantive information. Let's extract each piece and ensure we include.
Let's list all substantive bits:
Company overview paragraph (About Greystar). Should we include? It's about company, not role. Could be part of About the role? Might be okay to include as a paragraph under About the role.
Job Description Summary: includes immediate opening, team members high performers, role critical, sink into life of ease at Overlander Apartments (description of property), role supports Community Manager overseeing financial and operational facets by completing accounting tasks etc.
Job Description: In addition to competitive compensation, we offer housing discounts up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, robust benefits and perks package.
What your day might look like: list:
- Being part of a team and having fun while providing excellent customer service
- Collecting and posting rent, fees, and other payments, preparing daily bank deposits and processing invoices and payables.
- Stay up to date on rent assistance policies and programs from federal, state, and local governing offices.
- Assist the leasing team in touring apartments with prospects both virtual leasing and in-person tours
- Reviewing and submitting invoices from vendors, contractors, and service providers for payment.
- Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.
- Respond to resident questions, concerns, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
- Partner with the on-site office team and marketing team to create safe, social distant activities and events for residents.
- Acts as the on-site supervisor in the absence of the Community Manager.
What we are looking for:
- Previous property management experience is required, fee management preferred
- Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required
- Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting
- Excellent communication skills: ability to read, write and communicate effectively
- High level of professionalism in both manner and dress
- A high school diploma or equivalent and professional knowledge of business discipline are required.
What sets us apart:
- Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture.
- We offer robust training and development for all positions to provide long term career opportunities.
- If you're looking for more, we’re looking for you!
Then the detailed responsibilities list (starting with "Completes the daily transactions..."):
Let's extract each bullet:
- Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
- Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
- Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
- Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
- Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
- Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
- Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
- Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
- Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
- May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification.
- For California Only: The Assistant Community Manager or Leasing Manager must review all completed move in files prior to submission to the Community Manager for review and approval.
BASIC KNOWLEDGE & QUALIFICATIONS:
- Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university is preferred.
- 1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer
About the role
the Job Description Summary and maybe the first paragraph about Overlander. - Responsibilities: combine "What your day might look like" and the detailed responsibilities list (Completes the daily transactions...). We'll make a- .
- Requirements: combine "What we are looking for" and BASIC KNOWLEDGE & QUALIFICATIONS (maybe also SPECIALIZED SKILLS? but skills separate). We'll put under