Assistant Community Manager-Palm House Apartments

About the Role

The Assistant Community Manager assists the Community Manager in effectively managing the assigned property. In the Community Manager's absence, the Assistant Community Manager assumes all responsibilities associated with accomplishing property objectives as set forth by the property supervisor and the property owner.

Responsibilities

• Maintains daily, weekly, and monthly reports, including accurate reporting of rents and deposits of all other monies.
• Conducts all business in accordance with company policies, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other relevant laws.
• Updates rents, deposits, and other monies received, ensuring they correspond with leases.
• Issues notices for late payments, evictions, and returned checks.
• Maintains positive resident relations and inspects the property for maintenance needs.
• Performs leasing duties, including greeting clients, showing the community, and outside marketing.
• Contacts residents with Notice-to-Vacate to encourage renewals.
• Stays informed about local market conditions and trends.
• Updates the on-site accounting system for leases, notices, move-ins, move-outs, traffic, and demographics.
• Proofreads lease paperwork and processes move-ins and move-outs.
• Processes security deposit move-out reports.
• Accepts and routes service requests to maintenance, conducting follow-ups with residents.

Qualifications

• 2 years of LIHTC, HUD, and Section 8 experience (required)
• 1 year of property management experience (required)
• 1 year of experience with Yardi or Yardi Voyager (preferred)
• High School diploma or equivalent (preferred)

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Gmail.
• Ability to work in a fast-paced, customer service-oriented environment.
• Meets deadlines under pressure.
• Works independently and as part of a team.
• Follows instructions and exercises problem-solving skills.
• Interacts professionally with co-workers, supervisors, guests, and the public.
• Learns and complies with company safety rules.