Assistant Community Manager - Elk Grove, CA

JOB SUMMARY

The Assistant Community Manager will work with the Community Manager to effectively manage the property and accomplish property objectives as set forth by the Regional Property Manager and the property owner. In addition, the Assistant Community Manager will assist the Community Manager in maintaining daily, weekly and monthly reports including accurate reporting of rents and deposits received. In the Community Manager's absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing property objectives.

Essential Duties and Responsibilities

• Maintains compliance with all general and community-specific regulations. This may include LIHTC at varying levels of the area median income, Bond, MHP, RHCP, and/or HOME program requirements.
• Ability to understand and present information
• Ensures paperwork is completed accurately and processed as directed by the Community Managers, Compliance Department and/or third party.
• Ensures initial applications are completed within two weeks of application date and completes resident recertifications on time each
• Capacity to work on multiple tasks at the same time while balancing work quality with meeting deadlines.
• Ability to use critical thinking to solve problems
• Works collaboratively with others to reach a community/company goals.
• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Supports with reviewing the aged receivables report regularly and collecting outstanding balances from existing and past residents
• Aids community manager with review of community financials and expenses.
• Ability to post resident rent payments; posting subsidy/housing rent payments where applicable.
• Develops and maintain positive, professional relationships with internal and external stakeholders.
• Handles resident complaints, concerns, and special requests as directed by the Community Manager.
• Makes sure to monitor marketing efforts and develop new strategies as needed.
• Responds to incoming leasing inquiries (waitlist, telephone, email, walk-in), and maintains a current database of all traffic-related activities.
• Completes required monthly tasks.
• Addresses and reports any potential safety hazards to supervisors immediately upon discovery.

REQUIRED SKILLS

• A minimum of six (6) months of on-site property management experience at a Tax Credit; Section 42 property (LIHTC - Low Income Housing Tax Credit)
• Lease up experience required.
• Computer skills in Microsoft Word, Excel and Outlook

EXPERIENCE & EDUCATION

• Strong skills in customer service and sales
• Experience in YARDI Voyager is a plus
• Must have a valid driver’s license from the state in which you reside
• High School Diploma or GED preferred, but not required

TO APPLY

Attach resume to online application

USA Multifamily Management, Inc. is an equal opportunity employer and a drug free work place.