Assistant Community Manager - Duluth, GA
About the Role
At RangeWater, we look for people who show up and work together to achieve success and make positive impacts on the lives we touch and enrich the communities we serve. As a Ranger, you’ll explore possibilities and solutions for your own career success while helping RangeWater remain a leader in Multi-Family Real Estate. Our Team Members play a pivotal role in the company’s performance.
Culture
Companies with a strong culture and a higher purpose perform better in the long run. Core Values (words to live by): People-focused, Collaboration, Integrity, Service, Results-driven, Experience-centric, and Innovation.
Benefits
- Two+ weeks of PTO
- Paid holidays
- Medical, dental, and vision insurance
- 401(k) enrollment opportunity
- Employer-paid basic life and short-term disability insurance
- Paid parental leave for birthing and non-birthing parents (after 6 months)
- Potential opportunity for savings in rent (property and ownership specific)
- Cell phone allowance
- Additional benefits
Responsibilities
- Supports leasing and marketing efforts in person to achieve the property's revenue and occupancy goals by completing the full leasing cycle from beginning to end.
- Completes daily transactions and tasks related to the financial operation of the community.
- Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased in accordance with company policies and procedures.
- Gathers, analyzes, and interprets market and economic trends that may impact the property and recommends improvements.
- Stays informed of changes in technology, industry standards, leasing and sales tools, and processes.
- Manages lease enforcement processes, including apartment inspections, evictions, collections, notifications, and other actions as outlined in the lease agreement.
- Conducts property tours and provides updates on property performance to clients/owners as needed.
- Oversees contractor and vendor management.
- Promotes resident satisfaction by establishing and maintaining relationships with residents and co-workers.
- Ensures safety, cleanliness, and general appearance of the property, reporting any malfunctions, injuries, or accidents.
- Ensures the property maintenance team complies with company standards regarding service requests.
- Acts as the on-site supervisor in the absence of the Community Manager by organizing and delegating daily work, coordinating maintenance tasks, and managing community operations in compliance with company policies.
- Stays informed about current market and competitor conditions, develops and implements marketing plans to sustain occupancy, and follows established policies related to concessions and specials.
- Performs other duties as assigned.
Schedule
40 hours per week. Typical site hours of operation (may vary by location):
- Monday – Friday: 9am – 6pm
- Saturday: 10am – 5pm
- Sunday: 1pm – 5pm
Must be available to work on weekends when scheduled.
Requirements
- Must be able to perform essential job functions unaccompanied.
- Works in an office environment with frequent exposure to outside elements where temperatures, weather, odors, and/or landscape may be unpleasant and/or hazardous.
Qualifications
Education and Experience:
- High school diploma or GED equivalent.
- Preferred experience in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
Advanced Skills:
- Strong communication, presentation, and interpersonal skills with the ability to connect at all levels.
- Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes.
- Strong proficiency in property management software (preferably Entrata, Yardi, and/or One Site).
Licenses and Certificates:
- Current valid driver’s license.
Physical Requirements
Weights Requirements:
- Must be able to push, pull, lift, carry, or maneuver weights up to 20 pounds independently and 50 pounds with assistance.
Mobility Requirements:
- Frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat.
- Intermittently required to sit and perform keyboard work.
Travel Requirements:
- Routine local travel may be required for business-related errands, meetings, and training.
- Non-local travel may be required for business-related responsibilities.