Assistant Community Manager (Co-op, On Site)

Key Responsibilities

• Phone skills and excellent customer service are imperative. Record phone calls in the phone log.
• Process rental, purchase, and stock transfer applications
• Oversee scheduling and vendor calls
• Compose letters, memos, reports, manage contracts, and related paperwork
• Database Management
• Manage day-to-day office needs
• Customer Service (Meticulous follow-up by email, mail, phone)
• Accounts payable and receivable
• Maintain tenant records, leases, and contact information using online property management software.
• Research and develop new systems that will benefit executive
• Communicate work orders with maintenance to ensure prompt completion of tasks
• Attend evening board meetings

Requirements

• One year of experience in property management
• Two years in customer service

Preferred Qualifications

• Bachelor's Degree (Preferred but not mandatory).
• Valid NJ Driver's License.
• Strong financial knowledge, with expertise in reading, understanding, and creating spreadsheets, flow charts, and graphs.
• Experience in contract negotiation and facility management.
• Exceptional communication skills, both written and verbal
• Proficiency in Microsoft Office products.
• Knowledge of communities/property/real estate and homeowners associations (preferred).
• Commitment to continuing education.
• Self-motivated, proactive, detail-oriented, and a team player.
• Time management and time-critical prioritization skills.