Assistant Community Manager

About the role

S.L. Nusbaum Realty Co., founded in 1906, is a leading real estate development company in the southeastern U.S. with over 30,000 multifamily units under management across Virginia. The company offers a wide range of real estate services including multifamily, office, industrial, retail, land, and investment sales and leasing, property management, and development.

Primary Duties and Responsibilities

• Abides by Fair Housing Laws
• Leasing the property: Showing the property to prospective residents, preparing lease packets, running credit reports, inspecting properties before and after move-in
• Accounting and posting duties: Handling deposits and rent payments
• Customer service: Responding to telephone requests from residents and the public
• Payroll administration: Aligning with the Payroll Department
• Tracking traffic: Preparing purchase orders
• Maintenance coordination: Coordinating maintenance requests with the Maintenance Supervisor
• Resident retention: Aggressively working on resident retention through positive relationships
• Other duties as assigned

Occasional Functions

• Make bank deposits
• Attend meetings on behalf of the Community Manager
• Aid Maintenance department with computer equipment
• Train employees
• Report preparation for Community Manager

Requirements / Qualifications

• High School Diploma/GED
• Prior supervisory experience in a customer service environment (may be supplemented)
• Current Fair Housing Certification
• Valid Driver’s License (if operating a vehicle)

PREFERRED SKILLS/ABILITIES

• Advanced college courses in management, public relations, or accounting
• At least two years of property management experience in a customer service environment