Assistant Community Manager

About the role

S.L. Nusbaum Realty Co. is one of the largest real estate development companies in the southeastern United States, founded in 1906. We are a well-established, highly respected, Virginia-based company that manages over 30,000 multifamily units throughout the mid-Atlantic region. We offer a full spectrum of real estate services and have developed, managed, sold, and leased millions of square feet of all property types throughout Virginia.

Why work with us? We are consistently named one of Hampton Roads' Top Workplaces by Inside Business, and a proud multi-year recipient of CoVa BIZ Best of Business (BOB) Gold Awards. We are also recognized as a National Apartment Association (NAA) Top Employer for five consecutive years and one of the 50 Most Community-Minded Companies in Hampton Roads by The Civic 50 Hampton Roads.

Responsibilities

Performs a variety of administrative duties related to the overall management of the property and assumes supervisory authority when the Community Manager is away from the property. This position is considered an essential function to the operation of the community, and consistent attendance is required.

• Abides by Fair Housing Laws
• Performs all tasks relating to leasing the property, such as showing the property to prospective residents, preparing lease packets, running credit reports, and inspecting properties after move-outs and prior to move-ins
• Handles the accounting and posting duties for deposits and rent payments
• Responds to telephone requests from residents and the public
• Handles payroll administration aligning with the Payroll Department
• Tracks traffic through the property and prepares purchase orders
• Coordinates maintenance requests with the Maintenance Supervisor
• Aggressively works on resident retention through positive resident relationships
• Other duties as assigned

Occasional functions include making bank deposits, attending meetings on behalf of the Community Manager, supervising pool attendants, assisting the Maintenance department with computer equipment, training employees, and preparing reports for the Community Manager.

Requirements

• High School Diploma/GED
• Prior supervisory experience in a customer service environment (may be supplemented)
• Current Fair Housing Certification
• Valid Driver’s License (if operating a vehicle)

Skills

• Advanced college courses in management, public relations, or accounting (preferred)
• At least two years of property management experience in a customer service environment (preferred)

Benefits

• Paid Time Off
• Paid Holidays
• Medical, dental, and vision insurance
• 401(k) Enrollment Opportunity with employer match
• Employer Paid Basic Life and Short-Term Disability
• Potential opportunity for savings in rent (property and ownership specific)
• Pet Insurance
• Paid Volunteer Hours