Assistant Community Manager

Morgan Properties is seeking an Assistant Community Manager who is passionate about creating exceptional resident experiences, building positive relationships, and contributing to a culture built on accountability, teamwork, and genuine care for residents and teammates.

About the role

In this role, you'll help drive smooth community operations, support resident services, and contribute to a culture of care, often across multiple sites.

Responsibilities

• Be the friendly face and main point of contact for residents and visitors.
• Respond to resident needs with empathy and professionalism.
• Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.
• Support move-ins and move-outs, creating a seamless experience.
• Escalate resident concerns as needed to leadership.
• Inspect homes before move-in to ensure quality.
• Walk the property and flag any maintenance or curb appeal issues.
• Assist in planning and executing resident events.
• Help ensure safety standards and community policies are followed.
• Keep resident records accurate and up to date.
• Assist in preparing community reports.
• Support day-to-day admin tasks as assigned.

Requirements

• 2+ years of experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Ability to problem-solve and stay organized in a fast-paced environment.
• A valid driver’s license and the willingness to drive between communities if needed.

Benefits

• Excellent Pay: $24.00-$28.00/hour
• 20% Apartment Rental Discount
• $300 Morgan Essentials – paid quarterly
• Renewal Commissions
• Education/Tuition Reimbursement
• Medical, Dental, and Vision Insurance
• Life and AD&D Insurance
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 Holidays per Year and Sick Leave

About Us

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states. The company is consistently one of the largest owners of multifamily in the country and has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.