Assistant Community Manager Affordable Housing

About the Role

The Annex Group is seeking an Assistant Community Manager to support our mission of creating a positive impact within our communities. This role focuses on delivering excellent customer experiences, maintaining compliance with housing laws, and supporting key property management functions.

Responsibilities

• Provide excellent experiences for residents, vendors, community partners, investors, and owners.
• Execute resident services that positively impact lives and maintain high property appearance standards.
• Achieve above-average resident survey results and assist in managing the property to meet key performance indicators, including budgeted occupancy and financial targets.
• Adhere to company policies, standard operating procedures, and LIHTC (Low-Income Housing Tax Credit) program requirements, including household qualifications, annual recertifications, and reporting.
• Assist the Community Manager with accurate documentation of internal and external reporting.
• Support daily accounting functions, including financial management, accounts receivable, and accounts payable.
• Follow health and safety guidelines.
• Perform other duties as assigned.

Requirements

• Property management or affordable housing experience preferred but not required.
• 1-2 years of previous management experience preferred.
• Authentic care for others and a strong desire to create positive change in residents’ lives.
• Strong work ethic with a demonstrated desire to learn and grow.
• Ability to work independently and manage multiple assignments in a dynamic environment.
• Proficient communication and listening skills.
• Basic knowledge of accounting and budgeting.
• Ability to handle frequent interruptions and work on multiple projects simultaneously.
• Valid U.S. driver’s license.

Skills

• Working knowledge of social media and MS Office software programs.
• Willingness to use job-related technology tools effectively.

Physical Demands

• Frequent walking, standing, and sitting within the work area.
• Driving to and from locations for business-related purposes.
• Frequent walking throughout the community.

Work Environment

• Fast-paced office environment with varying noise levels.
• Requires working independently and as part of a team.
• Daily verbal and face-to-face contact with others.
• Frequent computer use and operation of general office equipment.
• Handling confidential client information appropriately.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Paid Time Off

Supplemental Pay

• Bonus plan

Qualifications

• High School Diploma or GED.
• Must attend annual fair housing training, state agency compliance training, and other required company training.

Job Type: Full-time, Non-Exempt