Assistant Chief Technology Officer

Hybrid WFH • Monday-Friday, 8AM-5PM

About the role

The Assistant CTO supports the Company’s technology roadmap, ensuring that technology investments align with business objectives and growth plans. This role provides strategic and operational management of Blue Ridge Communications' technology infrastructure, including headend operations, fiber networks, construction activities, and emerging technology initiatives. The Assistant CTO works closely with Engineering, Training, and Operations teams to ensure the reliability, scalability, and performance of network services and facilities.

Responsibilities

• Oversee and provide leadership for Headend Operations and Construction Departments.
• Develop and maintain technical standards.
• Collaborate with Engineering and Training departments on projects and technology initiatives.
• Research, design, implement, and oversee installations and upgrades of headend facilities, including:
  • Generators
  • DC power plants
  • HVAC systems
  • Fire suppression systems
  • Building infrastructure and maintenance
• Maintain an advanced technical understanding of Blue Ridge technologies and services, including DOCSIS and PON headend and plant equipment, and IP transport/backbone infrastructure.
• Develop and implement fiber network processes, procedures, and solutions.
• Research, evaluate, and deploy new and emerging fiber technologies.
• Establish and maintain fiber network standards and best practices.
• Provide technical leadership and expertise across all aspects of fiber network operations.
• Deliver training and technical support to employees.
• Support troubleshooting of fiber network issues and outages, and lead root cause and post-event analysis.
• Manage the PA One Call (811) system and related Pennsylvania Public Utility Commission (PUC) requirements.
• Lead and manage time-sensitive projects while ensuring completion within established timelines and budgets.
• Manage strategic vendor relationships and address concerns in a timely manner.
• Other duties as assigned by management.

Requirements

• Bachelor's degree in Networking Technology, Electrical Engineering, Computer Science, Telecommunications, or a related field; or minimum of 10 years of relevant telecommunications industry experience.
• Established residency in Pennsylvania.
• Valid PA Driver's License and good driving record.
• Strong understanding of commercial generator and DC power plant operations.
• Expertise in fiber splicing, troubleshooting, and interpretation of splice documentation and splice sheets.
• Experience in cable and fiber construction, including leadership or management responsibilities.
• Experience reading and interpreting construction blueprints, fiber splice sheets, and technical documentation.
• Experience with service provider hardware, software, and network monitoring platforms.
• Experience leading cross-functional technical and operational teams.
• Working knowledge of HFC networks, RF spectrum management, and cable headend configurations.
• Knowledge of telecommunications regulatory requirements and industry best practices.

Skills

• Excellent project management and organizational skills.
• Strong troubleshooting and problem-solving skills.
• Exceptional communication skills (oral and written).
• Ability to lead teams and collaborate effectively across departments.
• Ability to manage multiple priorities in a fast-paced environment.