Assistant Chief of Staff (Volunteer)

Mentor A Promise is a New York City–based nonprofit serving children and youth (ages 5–18) experiencing housing instability, grounded in the belief that every child is a Promise—full of potential, dignity, and possibility. We deliver consistent, high-quality programming across mentorship, literacy, social-emotional learning, and creative expression in shelters, schools, and community spaces, creating structured environments where students can grow, be seen, and build lasting skills. Through signature experiences like The Imagination Studio, The Kitchen Table, The Sound Lab, and The Story Space, we nurture academic development, emotional well-being, and creative voice, all within a trauma-informed, culturally responsive, and accessibility-centered framework.

About the Role

We are seeking an Assistant Chief of Staff to support the Chief of Staff in managing executive priorities, coordinating leadership operations, and ensuring organizational alignment. This role plays a critical function in supporting decision-making, tracking priorities, and maintaining operational clarity across leadership and teams.

Responsibilities

• Executive Coordination
  • Support the Chief of Staff in managing day-to-day executive priorities
  • Assist in coordinating communication across the Executive Director and senior leadership
  • Ensure follow-up on key decisions and leadership directives
• Strategic Execution & Tracking
  • Track organizational priorities, initiatives, and deliverables
  • Support development of timelines, workplans, and execution frameworks
  • Ensure alignment between strategy and implementation
• Leadership Operations
  • Support preparation for leadership meetings (agendas, notes, action items)
  • Document decisions and ensure accountability for follow-through
  • Maintain organized records of leadership discussions and priorities
• Cross-Functional Alignment
  • Coordinate across departments to ensure clarity and consistency
  • Help identify gaps, bottlenecks, and misalignment across teams
  • Support communication between divisions
• Systems & Process Support
  • Assist in building and maintaining operational systems and workflows
  • Support documentation of processes, priorities, and updates
  • Help improve efficiency across leadership operations
• Communication & Responsiveness
  • Maintain clear, timely, and professional communication across teams
  • Support internal communication flow between leadership and staff
  • Maintain timely responsiveness via Google Workspace

Requirements

• Required
  • Strong organizational and coordination skills
  • Ability to manage multiple priorities and track complex workflows
  • Strong communication and writing skills
  • High level of professionalism, discretion, and attention to detail
  • Alignment with MAP’s mission and dignity-centered values
• Preferred
  • Experience in operations, executive support, or program coordination
  • Experience working with leadership teams or in fast-paced environments
  • Strong problem-solving and systems-thinking abilities
  • Ability to anticipate needs and proactively support execution

Commitment

• Volunteer role
• Approximately 5–10 hours per week
• Minimum 6-month commitment preferred
• Hybrid / remote with optional NYC-based collaboration

Benefits

• Direct experience supporting executive leadership and strategy execution
• Exposure to cross-functional organizational operations
• Collaboration with senior leadership across all divisions
• Professional references and letters of recommendation
• A meaningful role strengthening organizational alignment and execution