Assistant Chief Engineer

Essential Duties and Responsibilities

• Always approaches all interactions with guests and employees in a friendly and service-oriented manner by maintaining a positive demeanor.
• Promotes a positive and caring work environment by addressing and resolving any conflict in a calm and poised manner.
• Supervises the Engineering team and all projects from start to completion.
• Leads, trains, and develops skills of the Engineering team to get optimum performance and productivity.
• Evaluates all costs associated with each project including materials, costs of labor, and time expended.
• Responsible for delegating tasks to Engineering team.
• Supervises staff training as well as equipment installation.
• Patrols the interior and perimeter of the hotel to observe and identifies potential security and safety risks or undesirable conditions.
• Ensures order in the hotel, dealing with the welfare of guests, coordinates expedient response to emergency conditions such as fire, safety hazards, and threats to life and/or property in a calm, rational and persuasive manner.
• Responsible for ensuring time-based maintenance is completed according to timely repair schedules.
• Maintains order in the hotel, dealing with the welfare of guests, coordinates expedient response to emergency conditions such as fire, safety hazards, and threats to life and/or property in a calm, rational and persuasive manner.
• Provides technical support and training on all new equipment.
• Be familiar with all applicable laws and codes to ensure proper compliance.
• Memorizes and monitors life safety system including accurate layout of entire building, locations of standpipes, fire extinguishers, completes alarm reports, and checks and reports any pertinent information from each shift.
• Responds to guest complaints, conducts research to develop the most effective solutions.
• Manages the planning, scheduling, and coordinating all the preventive maintenance.
• Plans, coordinates, and executes renovation projects.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum 1 year of engineering and customer service experience required, hospitality industry preferred.
• Should be able to work independently and with minimum supervision.
• Excellent customer service skills.
• Able to read, write, and speak effectively in English in order to communicate with guests and team members.
• Have a strong attention to details.
• Must be able to multi-task.
• Must be a team player.