Assistant Chief Engineer
Hilton Universal/Los Angeles · Los Angeles, CA · Yesterday
On-siteEngineering$75k–$80k/yrFull-time
What we offer
- Pay rate: $75,000-$80,000 annually
- Medical, dental, vision insurance
- 401(k) with company matching
- Exclusive worldwide Hilton employee travel discount program
Duties and responsibilities
- Direct and oversee all engineering and maintenance operations across the property, including guestrooms, public areas, back-of-house spaces, kitchens, laundry, and grounds.
- Manage departmental administrative functions, including typing, filing, reporting, communications, and recordkeeping.
- Coordinate meetings, prepare agendas, and record and distribute minutes.
- Develop, standardize, and maintain internal documentation, logs, and operational procedures.
- Utilize and administer the Computerized Maintenance Management System to track work orders, asset history, and preventive maintenance schedules.
- Ensure the proper functioning of all building systems, including mechanical, electrical, plumbing, HVAC, and life-safety systems.
- Establish and manage preventive and routine maintenance programs to ensure optimal equipment performance and minimize downtime.
- Conduct regular walk-through inspections to assess the safety, efficiency, and condition of the property and its systems.
- Verify timely completion of maintenance tasks and work orders across all areas of the hotel.
- Supervise and coordinate repairs, renovations, and capital improvement projects.
- Lead, train, and supervise engineering team members, including assigning daily work orders and managing shift operations.
- Prepare weekly schedules to ensure adequate coverage aligned with business demands.
- Participate in recruitment efforts, including interviewing, hiring, onboarding, and training new team members.
- Support employee development and conduct performance evaluations, providing ongoing coaching and feedback.
- Oversee third-party contractors and service vendors, ensuring work is completed to standard, on time, and within budget.
- Manage bidding processes, contracts, and service agreements in accordance with corporate purchasing policies.
- Coordinate parts and supply procurement, ensuring timely availability of materials for maintenance and projects.
- Ensure compliance with all local, state, and federal regulations, including OSHA standards and safety protocols.
- Maintain up-to-date records of all facility licenses, certifications, and permits, including renewal tracking.
- Enforce safety procedures for personnel, equipment, and property.
- Maintain inventory and proper usage of PPE, tools, and maintenance supplies.
- Respond promptly to guest and internal requests, ensuring a high level of service and timely resolution of issues.
- Address maintenance-related concerns and escalate when necessary to ensure guest satisfaction.
- Maintain a visible presence in the hotel to proactively identify and resolve issues.
- Serve as a key responder for emergency situations on a 24/7 on-call basis, coordinating resources and support as needed.
- Collaborate with hotel leadership to support overall operational goals, special projects, and departmental initiatives.
- Perform other duties as assigned by Management.
Qualifications and requirements
Education & Experience
- Bachelor's degree in Engineering, Facilities Management, Hospitality Management, or a related field preferred.
- Minimum of 3-5 years of progressive experience in engineering or facilities management, with at least 2 years in a supervisory or leadership role.
- Prior experience in a full-service hotel or high-volume commercial property strongly preferred.
- Proven track record managing building systems, preventive maintenance programs, and capital improvement projects.
Required Skills/Abilities
- Strong technical knowledge of mechanical, electrical, plumbing, HVAC, and life-safety systems.
- Excellent organizational and time management skills.
- Effective communication skills with the ability to interact professionally with guests, team members, and vendors.
- Solid problem-solving and decision-making abilities, with a proactive and solution-oriented mindset.
- Working knowledge of safety standards, OSHA regulations, and risk management practices.
- Proficiency in Microsoft Office Suite and maintenance management software systems.
- Ability to respond calmly and effectively in emergency situations, including after-hours availability.
- Detail-oriented with strong recordkeeping and documentation skills.
Schedule
- The work schedule is based on the demands of the business; days, nights, weekends, and/or holiday availability are required.
Physical, mental, and environmental demands
- Fast-paced environment, multiple tasks to be handled under time constraint.
- Must be able to bend, crouch, kneel, and twist in the work area.
- The role involves frequent standing, walking, bending, kneeling, climbing, lifting, pushing, and pulling objects weighing up to 250lbs, often for extended periods.
- Must be able to maneuver around property.
- Must be able to sit for prolonged periods of time.
- Must be able to operate a computer, telephone, and copier.
- Must have manual dexterity to operate all office equipment.
Grooming
- All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as part of the orientation process.