Assistant Center Sales Manager, Upper East Side

Responsibilities

• Helps with personnel management, which includes training, scheduling, and coaching associates
• Schedules shifts and helps facilitate weekly or monthly Strut or one-on-one meetings
• Reviews daily employee timesheets and submits for payroll processing
• Maintains and helps maximize customer service delivery and customer satisfaction
• Administers check-ins and check-outs as required
• Processes guest payments, refunds, and appointment requests as required
• Organizes the Reservation Book based on Guest requests and Associate availability
• Educates all guests on benefits and savings of Wax Passes and consistency with waxing which will result in package sales
• Develops and implements the store marketing program
• Aids in inventory management, including retail and COGS, and reviews all inventory counts on a weekly and monthly basis
• Oversees Center maintenance, including cleanliness, safety, and organization
• Onboards and trains all new Guest Service Associates
• Co-leads Strut sessions with Center Manager
• Ensures all areas of the Center, including storage room and desk are neat, clean and organized
• Performs other duties as assigned

Requirements

• 2+ years of management experience, preferably in a retail environment; Key Holders strongly encouraged to apply
• Knowledge of POS systems
• Knowledge of Computerized Scheduling Systems
• Excellent interpersonal and communication skills including written communication
• Strong organizational skills with the ability to work in a fast-paced environment
• Ability to operate machinery such as a copy or fax machine
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at a time

Benefits

• $19-$23 per hour (determined based on experience)
• + up to $6k in annual commission based on monthly sales targets
• + additional commission collected on wax passes sold
• Medical, Dental, and Vision insurance
• 401k Plan
• Life Insurance policy
• Paid parental leave
• 50% off retail products
• Complimentary waxing services at any of our centers!