Assistant Center Manager

About the role

Lead. Grow. Glow.

This is a high-visibility leadership role designed for a "go-getter" who thrives on driving sales, coaching a high-performing team, and ensuring every guest leaves feeling more confident than when they walked in.

We hire for the future, not just the now. This is a high-level development role on our leadership track:

• Sales Associate > Sales Lead > Assistant Center Manager (YOU) > Center Manager > & Beyond!

A Day in the Life: Creating the Glow

No two days are the same, but every day is focused on one thing: The Strut. As a leader on the floor, you are the conductor of the center’s energy.

• Morning: Setting the Stage
• Kickoff & Connection: Start the day huddling with the team to share goals and get everyone hyped for a successful day.
• The Visual Standard: Ensure the center is pristine, the retail wall is stocked, and the environment is inviting.

• Coaching in the Moment: Provide real-time "micro-coaching" to help Guest Service Associates and Wax Specialists smash sales goals and master product knowledge.
• Creating Guests for Life: Step in to handle guest inquiries with grace, turning every transaction into a memorable brand moment.
• Driving the Numbers: Monitor KPIs and pivot strategies to push the team toward record-breaking results.

• Talent Development: Spend 1-on-1 time mentoring associates on their career paths and communication skills.
• Strategic Partnership: Partner with the Center Manager to brainstorm local marketing ideas and interview future "Culture Warriors."

Who We’re Looking For

• The "Go-Getter" Energy: You like to win. You’re self-motivated, punctual, and you stay organized even when the center gets busy.
• A People Person: You’re comfortable talking to anyone. Whether it's coaching an associate or chatting with a first-time guest, you handle it with a smile.
• Problem Solvers: You don't just spot issues; you bring solutions.

Requirements & Experience

• Availability: Full-time availability is required. You must be able to work a flexible schedule including a variety of shifts (mornings, evenings, and weekends) to meet the needs of the business.
• Experience: Minimum of 2 years’ experience in a multi-service or specialty store environment.
• Leadership: Previous management or leadership experience in a professional setting is required.
• Passion: A genuine desire to be an EWC Brand Culture Warrior and drive team development within a growing franchise.