Jobs · Finance · Virginia

Assistant Branch Manager - Downtown

Freedom First Credit Union · Roanoke, VA · 6 days ago
On-siteFinanceFull-time

Essential Functions & Responsibilities

  • Manage and lead an effective sales process while supporting excellent member service.
  • Opens new accounts and submits loans for processing and decisioning; communicate disposition to member.
  • Makes sure all office activity complies with applicable regulations and organizational policies regarding branch security, transactions, loans, errors, new accounts, and documents prepared by subordinate personnel.
  • Trains branch personnel; prepares work schedules; monitors performance and ensures that employees are meeting or exceeding goals.
  • Manages branch in absence of Vice President Branch Manager.
  • Performs other job-related duties as assigned.

Performance Expectations

  • Ensure compliance with all federal regulations, including Bank Secrecy Act (BSA) and OFAC requirements.
  • Meet or exceed performance goals related to member satisfaction, transaction accuracy, and sales effectiveness.

Physical & Work Environment

  • Ability to sit, stand, and lift up to 20 lbs.
  • Work performed in a professional office/branch environment.
  • Occasional travel to nearby branch locations.

Schedule

  • Monday – Friday; Some Saturdays

Benefits

  • Medical, Dental, Vision & Life Insurance
  • 401K with company match
  • Paid Time Off & Recognized Holidays
  • Paid Parental Leave
  • Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
  • Employee Discounts Program (Travel, Tickets, Food & Grocery, & more)
  • Volunteer Hours

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