Assistant Branch Manager - Automotive Finishes

Automotive Finishes #9314 – 1232 Gardiner Ln, Louisville, KY 40213

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. We invest in our people through rewards, benefits, and opportunities to learn, develop new skills, and grow contributions.

About the Role

The Branch Assistant Manager works with the Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams Automotive Branch. This includes supporting all aspects of branch operations—customer service, sales, marketing, merchandising, inventory, finances, and store safety—while assisting in supervising and training store staff.

This is a full-time position working Monday through Friday between the hours of 8 am and 5 pm, based on business needs and subject to change. Duties involve contact with customers (including minors), handling cash and payments, accessing electronic equipment and personal information, and managing store merchandise.

Responsibilities

• Assist in developing and implementing the branch market plan based on market conditions, branch mission, and financial/budget objectives
• Support business strategies to increase sales and optimize profitability
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Ensure high levels of customer satisfaction through excellent service
• Verify customer orders and transactions are completed and documented accurately
• Maintain branch inventory levels
• Ensure compliance with policies and procedures including safety, loss prevention, and security
• Support employee training, development, performance management, and corrective action
• Respond to and resolve customer and/or employee complaints
• Assist in determining staffing needs and develop work schedules
• Analyze management and financial reports, including financial ratios relative to Profit & Loss (P&L)
• Assist with daily bank deposits

Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for an employment work visa now or in the future
• Must have a valid, unrestricted driver’s license
• Able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• At least one (1) year of work experience in retail, sales, or customer service or completion of a Sherwin-Williams Development Program

Qualifications

• At least three (3) years of work experience in customer service, retail, or sales
• At least one (1) year of work experience in a Sherwin-Williams Automotive Branch
• At least one (1) year of work experience in the automotive aftermarket industry
• At least one (1) year of experience in a leadership role, supervising others, or leading teams
• At least one (1) year of work experience using Microsoft Office products (e.g., Word, Excel, PowerPoint, Teams, and/or Outlook)
• Work experience using timekeeping and/or customer relationship management (CRM) systems
• Associate’s degree or higher in Business, Sales, or Marketing
• Willingness to relocate for future job opportunities

Benefits

A general description of benefits offered can be found at http://www.myswbenefits.com/. Benefits include retirement, health care, total well-being, and daily commute support.

Pay

Compensation decisions depend on skill sets, experience, training, licensure, certifications, and business needs. The wage range for this role takes these factors into account.