Assistant Branch Manager - Automotive Finishes

About the role

The Branch Assistant Manager works with the Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams Automotive Branch. This includes supporting all aspects of branch operations, including customer service, sales, marketing, merchandising, inventory, finances, and store safety. This role will assist in supervising and training store staff.

Responsibilities

• Aid in developing and implementing branch market plans based on market conditions, branch mission, and financial/budget objectives
• Support business strategies to increase sales and optimize profitability
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Ensure high levels of customer satisfaction through excellent service
• Verify customer orders and transactions are completed and documented accurately
• Maintain branch inventory levels
• Ensure compliance with policies and procedures including safety, loss prevention, and security
• Support employee training, development, performance management, and corrective action
• Respond to and resolve any customer and/or employee complaints
• Aid in determining staffing needs and develop work schedules
• Analyze management and financial reports, including financial ratios relative to Profit & Loss (“P&L”)
• Assist with daily bank deposits

Qualifications

• Minimum Requirements: Must be at least eighteen (18) years of age; must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future; must have a valid, unrestricted driver’s license; must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion; must have at least one (1) year of work experience in retail, sales, or customer service or have completed a Sherwin-Williams Development Program
• Preferred Qualifications: Have at least three (3) years of work experience in customer service, retail, or sales; have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch; have at least one (1) year of work experience in an automotive aftermarket industry; have at least one (1) year of experience in leadership role(s), supervising others, or leading teams; have at least one (1) year of work experience using Microsoft Office products (e.g. Word, Excel, PowerPoint, Teams, and/or Outlook); have work experience using timekeeping and/or customer relationship management ("CRM") systems; have an associate's degree or higher in Business, Sales, or Marketing; willing to relocate for future job opportunities

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life… with rewards, benefits and the flexibility to enhance your health and well-being; Career… with opportunities to learn, develop new skills and grow your contribution; Connection… with an inclusive team and commitment to our own and broader communities. It's all here for you… let's Create Your Possible

What is the Process to get Started?

Step 1 – Online Application: Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/. Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners.

Step 2 – Digital Interview: Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions. You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation.

Step 3 – In-Store Interview: Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.