Assistant Branch Manager

About The Opportunity

We are seeking an energetic, sales-driven Branch Manager to lead a high-visibility retail banking branch and drive growth through team development, member engagement, and community outreach. This position is ideal for a leader who thrives in a fast-paced environment, enjoys coaching and developing employees, and has a passion for building relationships and growing business results. As the Branch Manager, you will oversee daily branch operations, lead a team focused on exceptional member service, and play a key role in achieving branch goals related to lending, deposit growth, and membership expansion. This flagship location is one of the organization's busiest branches and offers a unique opportunity to make a significant impact.

Schedule

• Monday through Friday: 9:00 AM to 5:00 PM
• Two Saturdays per month: 9:00 AM to 1:00 PM
• Flexible weekday schedule adjustments when working Saturdays
• Leadership rotation with branch leadership partners

Key Responsibilities

• Lead, coach, and develop branch employees to achieve sales, service, and operational goals.
• Drive branch performance through lending growth, deposit growth, and membership acquisition initiatives.
• Conduct regular one-on-one coaching sessions, observations, and performance reviews.
• Manage branch operations, staffing, scheduling, and workflow to ensure a seamless member experience.
• Build strong relationships with current members through proactive outreach and follow-up activities.
• Handle escalated member concerns and guide staff through complex member interactions.
• Partner with internal departments to improve service delivery and achieve organizational objectives.
• Represent the branch within the community through networking events, business development activities, and community outreach efforts.
• Monitor branch performance metrics and implement action plans to achieve established goals.

What Makes This Opportunity Unique

This branch serves as a flagship location with strong organizational visibility and high performance expectations. Success in this role requires a hands-on leader who can create business opportunities beyond walk-in traffic through relationship building, outbound member outreach, and community engagement. The branch is fully staffed and supported by an experienced team, providing an excellent environment for a leader focused on coaching, development, and sales growth.

Qualifications

• 2+ years of leadership, branch management, banking, credit union, or related financial services experience.
• Proven ability to coach, mentor, and develop employees.
• Strong sales and relationship-building mindset with a track record of achieving goals.
• Experience reviewing and processing lending opportunities.
• Knowledge of consumer banking, lending, financial products, and member services.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
• Strong verbal and written communication skills.
• Ability to obtain and maintain applicable licensing, registration, and certification requirements.

Preferred Characteristics

• Outgoing and highly personable
• Strong leadership presence
• Adaptable and able to shift priorities quickly
• Results-oriented with a sales-driven mentality
• Passionate about coaching and developing others
• Self-motivated and accountable

What's Offered

• Outstanding benefits package
• Performance-based incentive opportunities tied to branch success
• Career growth and advancement opportunities
• Collaborative leadership environment
• Opportunity to make a significant impact at a highly visible branch location

If you're a motivated leader who enjoys developing teams, building strong member relationships, and driving business growth, we encourage you to apply.

Pay And Benefits

The pay range for this position is $55000.00 - $60000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

When you join you're not just taking a job—you're joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences. We offer a comprehensive benefits package designed to support the well-being of our employees:

• Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives.
• Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year.
• Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement.
• Health Insurance Coverage: Multiple low deductible medical plan options, as well as dental and vision coverage.
• Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage.
• Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs.
• Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career.
• Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution.
• Employee Assistance Program (EAP): Confidential support services for personal and professional challenges

This is a fully onsite position in Auburn Hills, MI. This position is anticipated to close on Sep 10, 2026.