Assistant Branch Manager

About the role

Sunflower Bank, N.A. is seeking an Assistant Branch Manager to join our dynamic team in Boulder, CO. The ideal candidate will have a minimum of two to five years of experience in a similar role, possess strong decision-making and interpersonal skills, and be proficient in Microsoft Windows environments.

Responsibilities

• Assist the Branch Manager in overseeing the branch's retail growth and profitability
• Coach and develop staff to maximize sales/production
• Evaluate employee performance and recommend promotions, transfers, and salary adjustments
• Identify and address performance problems and take corrective actions, including termination
• Maintain a highly qualified staff at the branch, including management and a floater pool
• Coach staff to provide legendary customer service, including greeting customers with a sincere smile, learning and using customers' names, and resolving customer complaints
• Engage, motivate, and lead staff to achieve branch goals
• Promote, refer, sell, and cross-sell bank products and services to generate and increase deposit fee income
• Monitor teller lines for compliance with banking regulations and Bank policies
• Schedule and monitor daily activities of staff, including transaction approvals
• Order daily cash requirements for the bank and manage cash vault limits as well as staff cash limits
• Uphold all security policies and procedures and be primary support for the branch Security Coordinator
• Ensure all deposit, cash, and online posting differences are reviewed and corrected daily
• Provide backup for staff as needed and uphold all staff responsibilities

Requirements

The successful candidate must have a high school diploma or equivalent, and a valid driver's license. A background check and drug screening may be required.

Qualifications

Preferred qualifications include:

• Two to five years of experience in a similar role
• Sound judgment and decision-making skills
• Proficiency with math calculations
• Computer proficiency in a Microsoft Windows environment
• Demonstrated excellent verbal, telephone, and written communication skills
• Sales ability and persuasiveness
• Interpersonal skills to include a significant level of trust, diplomacy, courtesy, and tact
• Exceptional customer service, sales, leadership, and teamwork skills
• Working knowledge of bank operations
• Ability to develop and achieve group goals in accordance with defined parameters

Skills

Strong customer service skills, sales ability, and leadership qualities are essential. Proficiency in Microsoft Office applications and a valid driver's license are also required.

Benefits

At Sunflower Bank, N.A., we offer a comprehensive benefits package including a 401(k) plan with a 6% match, health/dental/vision insurance, company-paid life insurance, tuition reimbursement, fitness reimbursement, paid time off, volunteer leave, and paid holidays. We also provide additional associate perks and incentives.

Pay

The hourly rate for this position is $21.00 - $24.00 per hour, depending on knowledge, skills, abilities, experience, and location.

Schedule

The schedule for this position is typically Monday through Friday, with some evening hours required.