Assistant Branch Manager

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. With a distribution network of over 460 warehouse storefront locations and an online store, Rexel USA operates through eight regions under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley, and Platt Electric Supply.

About the role

The Assistant Branch Manager supports the mission and strategy of the branch, overseeing daily operations and acting as manager in the Branch Manager’s absence. This role ensures safety, compliance, personnel management, facility upkeep, inventory control, equipment maintenance, and overall business performance.

Responsibilities

• Work with the Branch Manager and team to drive profitability using company digital tools to maximize branch performance
• Develop, train, and supervise associates; address personnel issues with corrective actions
• Resolve daily customer service issues and build relationships with key customers
• Assist call-in and walk-in customers with product selection and service delivery
• Oversee inventory control, warehouse housekeeping, and security/safety standards
• Conduct facility and asset inspections; implement corrective actions to maintain controls
• Monitor inventory levels and advise the Branch Manager of issues to meet customer demand
• Maintain branch facility, warehouse, and office equipment
• Schedule branch staff to ensure daily coverage
• Assist in monitoring branch operating expenses and implement cost-saving measures
• Make deliveries to branches or customers as required
• Perform other branch duties, including counter sales, order preparation, material handling, and equipment maintenance

Requirements

• 2+ years of related experience
• Previous sales, operations, electrical distribution, or similar B2B industry experience preferred
• Leadership experience preferred
• Certification to operate forklift, hand truck, pallet jack, and other warehouse equipment preferred
• If required to make deliveries:
  • Valid driver’s license
  • At least 21 years of age
  • Must pass pre-employment and annual Motor Vehicle Record review
  • Must obtain verification of non-expired medical certificate as required by law within 60 days of hire
  • No suspended driver’s license for traffic accidents/violations within the past 3 years
• High School diploma or GED required; Bachelor’s degree preferred

Skills

• Knowledge of inventory control and warehouse operations
• Ability to manage P&Ls preferred
• Sales and service-oriented, self-motivated, dependable, with strong leadership skills
• Excellent written, verbal, interpersonal, and presentation skills
• Strong negotiation and teamwork abilities
• Experience with Microsoft Office and ERP systems such as Solar Eclipse
• Ability to develop and coach a team

Physical Demands

• Sit: Frequently (21% to 50%)
• Walk: Frequently (21% to 50%)
• Use hands to finger, handle, or feel: Constantly (at least 51%)
• Stoop, kneel, crouch, or crawl: Occasionally (up to 20%)
• Climb or balance: Occasionally (up to 20%)
• Talk, hear, taste, smell: Constantly (at least 51%)
• Lifting requirements:
  • Up to 10 pounds: Constantly (at least 51%)
  • Up to 25 pounds: Frequently (21% to 50%)
  • Up to 50 pounds: Occasionally (up to 20%)

Working Environment

• Exposure to unpleasant conditions (e.g., high noise, heat, cold): Occasionally (up to 20%)
• Exposure to electrical hazards and risk of shock: Occasionally (up to 20%)
• Handling potentially dangerous equipment: Occasionally (up to 20%)
• Travel to offsite locations: Occasionally (up to 20%)

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401K with employer match
• Paid vacation, sick time, and company holidays
• Flexible personal days
• Tuition reimbursement
• Health & wellness programs
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Commuter transit benefits
• Optional insurance (e.g., pet, legal, critical illness, home/auto)
• Employee discount programs
• Professional training and development
• Career advancement opportunities